Datadog Monitoring
Sean Brundle
Lead Senior Technical Consultant
Woodstock,GA
Summary
Dynamic Lead Technical Consultant experienced in building and leading high-performing Site Reliability and DevOps teams. Proven success establishing and scaling managed services departments, expanding client portfolios from one to nine clients, and fostering lasting relationships. Expert in process optimization, incident management, and automation development to enhance productivity and efficiency. Successfully led client business reviews, driving a 20% increase in retainer hours. Skilled mentor and problem-solver adept at root-cause analysis and implementing robust monitoring systems. Recognized trusted advisor delivering solutions that exceed client expectations and accelerate business growth.
Overview
10
10
years of professional experience
3
3
Certification
Skills
- Technical Architecture & Cloud Migrations
- Slack Integration and Workflows
- Datadog Monitoring & Dashboards
- Incident Management & Response
- Infrastructure as Code (Terraform)
- AWS & Azure Cloud Services
- Scripting & Automation (Python, JSON, Powershell)
- Cloud Security & Compliance
- Collaboration Tool & SaaS integration (JIRA, Opsgenie, Slack)
- Root-Cause Analysis & System Reliability
Certification
- Microsoft Azure DevOps Expert
- AWS Solutions Architect
- Microsoft Azure Administrator
Work History
Senior Technical Consultant
Perficient
02.2022 - Current
- Mentored and trained a team of Site Reliability and DevOps Engineers
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issue resolution steps.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
- Conducted root-cause analyses after major incidents to identify areas for process improvement or technical enhancement opportunities.
- Implemented processes and tooling to monitor, stop, and report large security attacks
- Led multiple client quarterly business reviews which led to a 20% increase or more in retainer hours
- Built a reputation for excellence as the lead trusted technical advisor by consistently exceeding client expectations regarding performance outcomes on key projects.
Technical Consultant
Perficient
03.2020 - 02.2022
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Increased client retention rate by building strong relationships through effective communication, understanding their goals, and delivering tailored solutions.
- Reduced downtime by implementing custom monitoring and infrastructure enhancements
- Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
Senior DevOps Engineer
Brainjocks
03.2019 - 03.2020
- Reduced deployment times by introducing CI/CD pipelines for multiple projects.
- Developed custom scripts using Python and Powershell to automate repetitive tasks.
- Championed a DevOps culture emphasizing collaboration between development, operations, and QA teams for seamless software delivery.
- Maintained metrics visibility using Datadog to create useful dashboards, monitors, and alerts.
- Evaluated emerging technologies in the DevOps space and recommended strategic adoption of solutions aligned with organizational goals and requirements.
- Mentored junior team members, fostering professional growth and improving overall team performance.
Devops Engineer
Brainjocks
02.2018 - 03.2019
- Worked with a small team to create and grow the new support department, Managed Services.
- Implemented new processes for incident management, on-call rotation and escalation, and monitoring tools.
- Grew the Managed Services department from 1 client to 9 monitoring clients
- Provided 24/7 on-call support for critical systems, ensuring high availability and rapid issue resolution.
- Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.
Project Specialist
Brainjocks
06.2016 - 02.2018
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Performed content analysis and content assembly for enterprise clients using Sitecore CMS.
- Created technical documentation for our internal team and Enterprise Sitecore clients.
- Collaborated with cross-department and cross-country team.
IT Specialist
Brainjocks
01.2015 - 06.2016
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Optimized network performance through regular monitoring and maintenance.
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Implemented and supported a new web Conferencing software that dramatically improved communication internally and between clients
- Created a new automated method of generating project templates for our Scrum Masters using Confluence
- Worked with leadership to negotiate and set up new network infrastructure for the office
Education
BBA - Management Information Systems
Kennesaw State University
Kennesaw, GA05.2016
Software
Azure Cloud Computing
AWS Cloud Computing
Powershell
Python
Slack
MS SQL
Linux
Terraform
Azure CI/CD
Octopus Deployments
Sitecore CMS
Teamcity CI/CD
Opsgenie Incident Management
Grafana monitoring
Timeline
Senior Technical Consultant
Perficient
02.2022 - Current
Technical Consultant
Perficient
03.2020 - 02.2022
Senior DevOps Engineer
Brainjocks
03.2019 - 03.2020
Devops Engineer
Brainjocks
02.2018 - 03.2019
Project Specialist
Brainjocks
06.2016 - 02.2018
IT Specialist
Brainjocks
01.2015 - 06.2016
BBA - Management Information Systems
Kennesaw State University
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