Sean Burns
Sachse,TX
Summary
To secure a career position that offers a dynamic workplace where I can use my skills, experience and proven customer relations strengths to achieve high goals. A dynamic professional with a competitive urgency, strong record of achievement combining skills in diverse areas of market penetration, group leadership, customer satisfaction, and building professional and community relations. Highly motivated and intuitive, effective at human relations, and able to manage both time and resources to maximize productivity. Extensive public speaking including hosting quarterly Town Hall meetings and Re-grand openings.
Overview
27
27
years of professional experience
Work History
ACC Coach
Wal-mart 2996
01.2015 - Current
- ACC Coach of the year 2023
- Ranked in the top 100 ACC all year out of 2500 Auto Cares
- Dept.37 ran a 39% sales comp and Dept.10 ran a 29% sales comp
- Current Market Champion overseeing 9 locations
- Operational Project Lead for market 53, where I am a liaison between store planning, construction, facilities maintenance and store operations running a crew of 19 for store 5889 a 5 million dollar remodel. I will plan and execute the Re-Grand Opening Ceremony.
- Completed 2 projects last year for 2427 3 million dollar remodel. 2996 MFC 7.5 million dollar remodel
Assistant Manager (Academy)
1216
01.2018 - 01.2020
- Responsible for daily routines and disciplines of One Best Way
- Passing the OBW audit every 90 days in Grocery, Consumables, Dairy, Frozen
- Managing CAP team 1 and 2 and the flow of freight.
Co Manager
5211
01.2015 - 01.2018
- Responsible for the daily operations of an 86 million dollar facility while managing 300 employees and leading 10 salaried managers
- Managed store profit, sales, and expenses to obtain yearly bonuses
- Ranked 10th in the region for controlling yearly inventory shrink
- Facilitated a 4.5 million dollar remodel
- Responsible for hiring and career development for associates and management
- Managed 5 million dollars of inventory and merchandising from season to season
- Involved in community diversity events
- Helped run special projects for the market manager.
Sales Representative
Borden Milk Products
01.2010 - 01.2015
- Responsible for 150 Wal-Mart stores, Krogers, Albertsons, Tom Thumbs, Market Streets and Central Markets across north Texas, and developing a quick rapport with management
- Gain branded space and new items within the MOD set forth by Wal-Mart Corporate Management
- Execute MOD resets with integrity
- Helped increase Borden branded products 400% in one year.
Customer Service Manager
Borden Milk Products
01.2011 - 01.2012
- As a manager the duties entailed, but not limited to, D.O.T., S.Q.F., and D.V.I.R., training and maintaining of accurate records
- Report generating, route check in, safety compliance, customer service, a liaison between sales and wholesale, supervise S.S.R’s by training, motivating, and cultivating
- Was a backup for the transport manager.
Service Sales Representative
Borden Milk Products
01.2010 - 01.2011
- Built and maintained routes through product delivery, low return, and great customer service.
Uniform Sales Representative
Cintas Corporation
01.2004 - 01.2010
- As an outside sales professional selling business to business was able to capture our southwest region with the largest contract for 2009
- Managed a large sales territory, sold multiple services and products, Presidents Club pace.
Service Sales Representative
Cintas Corporation
01.2006 - 01.2008
- Built and maintained a high volume route with a heavy emphasis on direct sales, consistently exceeding my quarterly goals
- Negotiated and serviced sales contracts with a 100% renewal rate.
Service Training Coordinator
Cintas Corporation
01.2004 - 01.2006
- Supervise a team of Service Sales Representative, to train, motivate, cultivate, and sales techniques assigning new business to current routes in my region, to perform at a maximum level to reach and exceed their standards.
Business Development Specialist
Maersk Sealand
01.1997 - 01.2004
- Negotiated and maintained sales service contracts for a multi-state region with a net profit margin of over a million dollars for the last four years
- Consistently generated and closed new contracts to expand my sales portfolio to meet and exceed sales goals
- Sales always met with integrity to achieve high customer satisfaction.
Global Account Specialist
Maersk Sealand
01.1998 - 01.1999
- Analyzed and attained a superior logistical program to meet the needs of one of our high-end accounts, while generating an increased sales volume
- Recognized by Dupont as Carrier of the Year 1999.
Customer Service Specialist
Maersk Sealand
01.1997 - 01.1998
- Quickly learned the intensive logistics infrastructure and trade tariffs in order to offer superior customer service to diverse clients.
Education
Biblical Studies - public speaking and Christian leadership
The Criswell College
Dallas, TXSkills
- Team Training
- Group facilitation
- Team Development
- Staff Development
- Operations Management
- Group leadership
- Building Relationships
Computer Experience
- Excel
- Word
- Outlook
- Dos mainframe systems
Timeline
Assistant Manager (Academy)
1216
01.2018 - 01.2020
ACC Coach
Wal-mart 2996
01.2015 - Current
Co Manager
5211
01.2015 - 01.2018
Customer Service Manager
Borden Milk Products
01.2011 - 01.2012
Sales Representative
Borden Milk Products
01.2010 - 01.2015
Service Sales Representative
Borden Milk Products
01.2010 - 01.2011
Service Sales Representative
Cintas Corporation
01.2006 - 01.2008
Uniform Sales Representative
Cintas Corporation
01.2004 - 01.2010
Service Training Coordinator
Cintas Corporation
01.2004 - 01.2006
Global Account Specialist
Maersk Sealand
01.1998 - 01.1999
Business Development Specialist
Maersk Sealand
01.1997 - 01.2004
Customer Service Specialist
Maersk Sealand
01.1997 - 01.1998
Biblical Studies - public speaking and Christian leadership
The Criswell College
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