Sean Canning
Hardin,MT
Summary
Proven leader with extensive experience in retail and service sectors, I excelled in customer service and problem-solving. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and strategic thinking. Skilled in cash management and POS systems, achieving significant improvements in operations and teamwork. Reliable and resourceful with strong attention to detail and physical stamina to work in any condition or take on any challenge with good problem-solving skills. Diligent and hard-working candidate ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic.
Overview
16
16
years of professional experience
Work History
Store Manager
Family Dollar
05.2019 - 05.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Shift Manager
Shopko
05.2018 - 05.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Assistant Manager
Pizza Hut
12.2013 - 04.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Maintenance Crew Member
Bay Ltd.
03.2013 - 03.2014
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
Construction/Technician
U.S.A. Communications
04.2008 - 06.2013
- Coordinated with subcontractors effectively, ensuring seamless integration into overall project timelines and budgets.
- Managed materials procurement efficiently maintaining accurate inventory records; resultantly avoiding delays caused due to lack or surplus stock.
- Completed projects within budgetary constraints through careful cost analysis and resource allocation.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Operated power equipment to move materials and promote job efficiency.
- Loaded and unloaded building materials used for construction.
Education
High School Diploma -
Laurel High School
Laurel, MTSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Friendly and Positive
- Outstanding communication skills
- Cash Management
- POS Systems
- Goals and performance
- Strategic thinker
- Operations
- Teamwork and Collaboration
Timeline
Store Manager
Family Dollar
05.2019 - 05.2024
Shift Manager
Shopko
05.2018 - 05.2019
Assistant Manager
Pizza Hut
12.2013 - 04.2018
Maintenance Crew Member
Bay Ltd.
03.2013 - 03.2014
Construction/Technician
U.S.A. Communications
04.2008 - 06.2013
High School Diploma -
Laurel High School