Western Governors University
Master of Arts from IT Management
06.2025 - Current
Hi, I’m
Sean Carr
Systems Specialist
Columbia,SC
Timeline
Western Governors University
Bachelor of Arts from Information Technology
06.2025 - Current
Systems Specialist
Rosewood Market & Deli
05.2025 - Current
Cashier
Rosewood Market & Deli
05.2024 - Current
Hampshire College
from Economics And Research Methods
08.2021 - 01.2024
Midlands Technical College
08.2020 - 06.2021
Work History
Rosewood Market & Deli
Systems Specialist
05.2025 - Current
Job overview
- Resolved escalated help desk tickets promptly, providing high-quality support to end users experiencing technical issues.
- Assisted in the onboarding process of new employees by setting up workstations, provisioning accounts, and providing initial IT training as necessary.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Enhanced system security with regular patch updates and vulnerability assessments.
- Implemented backup solutions, ensuring data integrity and availability in the event of a disaster or system failure.
- Managed vendor relationships effectively to ensure timely delivery of hardware/software products while staying within budget constraints.
- Attended meetings to deliver status reports to key stakeholders.
- Coordinated with department heads to align IT strategies with business objectives, driving technology-driven growth.
- Researched and recommended new technologies and strategies for improving system performance.
- Monitored network hardware operations to evaluate proper configuration.
- Developed RESTful APIs that facilitated seamless data exchange between clients and servers in a distributed environment.
Rosewood Market & Deli
Cashier
05.2024 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Overview
1
year of professional experience
4
years of post-secondary education
Education
Western Governors UniversitySalt Lake City, UT
Master of Arts from IT Management
06.2025 - Current
Western Governors UniversitySalt Lake City, UT
Bachelor of Arts from Information Technology
06.2025 - Current
Hampshire CollegeAmherst, MA
from Economics And Research Methods
08.2021 - 01.2024
Midlands Technical CollegeWest Columbia, SC
08.2020 - 06.2021
Skills
IT problem-solving
IT infrastructure management
Business analysis
IT strategy development
Project leadership
Department management
Staff hiring
Business process improvement
IT security policies
Summary
Experienced Information Technology Professional well-versed in infrastructure, security planning and daily operations management. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Adept at driving innovation, managing projects, and fostering collaborative environments that deliver impactful results. Strong focus on aligning technological initiatives with business goals, ensuring flexibility and reliability in meeting evolving needs.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
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