Summary
Overview
Work History
Education
Skills
Timeline
Generic

SEAN CARRIGNAN

Millbury,USA

Summary

Dynamic leader with proven expertise in customer service and dispute resolution, honed at AAA Northeast. Excelled in team management and banking operations support, showcasing a strong work ethic and loyalty. Skilled in Microsoft Office Suite and effective communication, I drive performance and service excellence, contributing to significant membership satisfaction improvements.

Overview

11
11
years of professional experience

Work History

Lead Member Service Counselor

AAA Northeast
Auburn, USA
09.2022 - Current
  • Trained to perform Massachusetts RMV transactions.
  • Overseeing Member Service Counselors.
  • Dealing with the concerns of members, providing services to them based on their needs, and managing memberships.
  • Trained in daily opening and closing procedures, including the submission of deposit/cash logs and deposit operations.
  • Trained new staff on the company's customer service policies and procedures.

Assistant Produce and Deli Manager

Goretti's Supermarket
Millbury, USA
05.2020 - 09.2022
  • I learned time management and management skills while working with people.
  • I was trained in multiple departments and oversaw the day-to-day operations of those working in my departments.
  • Interned with department managers and ownership.

Gameday Operations

Nichols College Sport Information Department
Dudley, USA
09.2019 - 03.2020
  • Worked in multiple sports (football, volleyball, etc.).
  • Fast-paced work environment in the sports industry.

Cook, Dishwasher

Romaine's Wood Grill and Bar
Northborough, USA
06.2017 - 08.2019
  • I worked in multiple positions in the kitchen.
  • Learned to work well under pressure.
  • Optimized kitchen workflow by assigning tasks based on staff strengths and experience levels.
  • Managed food inventory, reducing waste by implementing efficient stock rotation.

Bagger, Cashier

Goretti's Supermarket
Millbury, USA
06.2014 - 03.2018
  • I learned time management and management skills while working with people.
  • I was trained in multiple departments and oversaw the day-to-day operations of those working in my departments.
  • Uphold quality standards and maintain store guidelines in processes related to my position.

Trail Builder

Woolie Trail Association
Millbury, USA
01.2015 - 01.2016
  • Founding Member.
  • Group leader.
  • Maintained equipment for optimal use, replacing it when necessary to meet team needs.
  • Collaborated with team members to efficiently resolve issues encountered during construction processes.

Education

Bachelor of Science - Sports Management

Nichols College
Dudley, MA
05-2021

Associate of Arts - Liberal Arts And Sciences

Quinsigamond Community College
Worcester, MA

Skills

  • Proficient in the Microsoft Office Suite
  • Point of sale system
  • Banking operations support
  • Dispute Resolution Service
  • Upselling
  • Brand representation
  • Strong reader
  • Strong writer
  • Work ethic
  • Loyal
  • Marketing Experience
  • Customer service
  • Experienced working with teams
  • Performance Tracking
  • Notary Public
  • Service recommendations

Timeline

Lead Member Service Counselor

AAA Northeast
09.2022 - Current

Assistant Produce and Deli Manager

Goretti's Supermarket
05.2020 - 09.2022

Gameday Operations

Nichols College Sport Information Department
09.2019 - 03.2020

Cook, Dishwasher

Romaine's Wood Grill and Bar
06.2017 - 08.2019

Trail Builder

Woolie Trail Association
01.2015 - 01.2016

Bagger, Cashier

Goretti's Supermarket
06.2014 - 03.2018

Bachelor of Science - Sports Management

Nichols College

Associate of Arts - Liberal Arts And Sciences

Quinsigamond Community College

Similar Profiles

CREATE PROFILE
SEAN CARRIGNAN