Sean Carter
Little Elm
Summary
Experienced leader with a progressive background in strategic planning, operational efficiency, team building, and project management within the hospitality industry. Proficient in quickly grasping complex concepts, identifying and resolving issues, and transforming ideas into actionable strategies. Skilled in implementing systems that optimize productivity and enhance profitability.
Overview
25
25
years of professional experience
Work History
Proposal Development Specialist
Cencora/AmerisourceBergen/ICS
01.2019 - Current
- Lead the response development process by creating project plans, appointing and engaging stakeholders, evaluating and assigning responsibilities based on expertise, and strategizing with stakeholders to produce customer-specific responses
- Collaborate directly with sales associates and executive leaders to develop customer-centric proposal responses
- Cultivate the proposal engagement strategy and effectively communicate messaging to stakeholders
- Qualify proposal and addendum documents, providing additional vetting as necessary to determine the validity of requests
- Organize and facilitate meetings with stakeholders throughout the proposal lifecycle to ensure content accuracy
- Support the execution and tracking of proposals to ensure milestones are met and proactively identify potential risks
- Work collaboratively with the Shared Services department to identify and document new requirements
Accounts Receivable Specialist
Cencora/AmerisourceBergen/ICS
01.2017 - 01.2019
- Maintained an audit-ready business controls posture to ensure compliance and operational integrity
- Assessed and resolved data and voice issues related to write-offs, adjustments, complex billing, and orders to enhance Net Bad Debt Performance
- Collaborated with Sales, Legal, and Revenue Assurance representatives to expedite dispute resolutions and improve receivable portfolios
- Assisted in the month-end close process, including reconciliations of accounts receivable and related accruals, along with P&L analysis
Courier/Manager Trainee
FedEx
01.2014 - 01.2017
- Managed inbound and outbound shipments using various freight carriers
- Resolved customer and vendor issues promptly
- Conducted daily audits to rectify order discrepancies
District Manager
Waffle House
01.2010 - 01.2014
- Provided exceptional customer service and supervised team members
- Negotiated supplier contracts and managed inventory and finances
- Ensured compliance with safety and sanitation regulations
Accounts Receivable Manager
IBM
01.2000 - 01.2010
- Led staff to meet performance goals and enhance internal procedures
- Managed billing disputes, improved receivables, and resolved complex billing issues
- Collaborated with cross-functional teams for dispute resolution and AR aging reduction by 10%
Education
University of North Texas - Accounting
University of North Texas
Dallas County Community College -
Dallas County Community College
Skills
- Microsoft Office
- Customer Service
- Salesforce
- SAP
- BRIO
- Edge on Demand
- Oral communication
- Written communication
Timeline
Proposal Development Specialist
Cencora/AmerisourceBergen/ICS
01.2019 - Current
Accounts Receivable Specialist
Cencora/AmerisourceBergen/ICS
01.2017 - 01.2019
Courier/Manager Trainee
FedEx
01.2014 - 01.2017
District Manager
Waffle House
01.2010 - 01.2014
Accounts Receivable Manager
IBM
01.2000 - 01.2010
University of North Texas - Accounting
University of North Texas
Dallas County Community College -
Dallas County Community College
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