Sean Castle
Deland,Florida
Summary
High-performing leader with a proven track record of success in leading high-performing teams and building strong rapport with customers in fast-paced environments. Collaborates effectively with internal and external stakeholders, adeptly resolving conflicts and ensuring the achievement of business goals. Experienced in project management, process improvement, and financial analysis, consistently delivering streamlined operations and cost reductions. Skilled at analyzing data to identify trends and developing strategies to enhance efficiency.
Overview
28
28
years of professional experience
Work History
Section Lead / Field Manager
CACI
03.2017 - Current
- Direct team of up to 30 associates who manages government contracts
- Developed strategies, training, and created policies to ensure maintenance of compliance measures
- Plan and assign work, implement and enforce policies and procedures
- Utilize analytical reports and performance data to improve processes and maximize team efficiency
- Identifies and resolves potential problems and logistical obstacles that could potentially cause the business to be at risk
- Provides mentoring, training and guidance to staff
- Selects, hires, and conducts employee evaluations
- Ensures all reports, inquires and statistical requirements are completed in a timely manner
- Effectively communicates to up-line management about any major issues that arise on their team; works with executive leadership to resolve issue and implement resolutions
- Responsible for meeting team production and quality goals and track progress against forecast
- Manage special projects; maintain positive employee relationships within organization and between organizations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
Special Investigator III
CACI
09.2014 - 03.2017
- Conduct Federal Personnel Security Background Investigations on behalf of OPM and other government contracts
- Lead fraudulent investigations on special projects
- Review detailed records and perform thorough analysis to resolve material issues and ascertain background, reputation, character, suitability, and qualifications of each subject
- Conduct comprehensive on-site interviews with subjects, employers, associates, references, and other individuals to complete investigations while meeting strict deadlines
- Draft thorough documentation and create detailed investigative reports adhering to OPM regulations
- Served as acting Section Leader, mentoring and guiding other investigators.
Senior Investigator, New York & Florida
USIS
07.1996 - 09.2014
- Conduct Federal Personnel Security Background Investigations on behalf of OPM and other government contracts
- Led fraudulent investigations on special projects
- Review detailed records and perform thorough analysis to resolve material issues and ascertain background, reputation, character, suitability, and qualifications of each subject
- Conduct comprehensive on-site interviews with subjects, employers, associates, references, and other individuals to complete investigations while meeting strict deadlines
- Draft thorough documentation and create detailed investigative reports adhering to OPM regulations
- Served as Certified Field Trainer for new Investigators.
Education
Bachelor Science -
St. John’s University
08.1996
Skills
- Microsoft Office Suite (Word, Excel, Visio and PowerPoint)
- Team Leadership
- Complex Problem-Solving
- Strategic Planning
- Operations Management
- Project Management
- Customer Relationship Management (CRM)
- Performance Management
- Policy Implementation
- Performance Evaluations
- Product Management
- Budget Control
References
References furnished upon request
Timeline
Section Lead / Field Manager
CACI
03.2017 - Current
Special Investigator III
CACI
09.2014 - 03.2017
Senior Investigator, New York & Florida
USIS
07.1996 - 09.2014
Bachelor Science -
St. John’s University