Sean Catherman
Wylie,TX
Summary
Organized and dependable project manager successful at managing multiple projects with a positive attitude. Willingness to take on added responsibilities to meet team and project goals. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Manager
TSG Consulting/Experian
2022.01 - Current
- Project manager for Experian Global Fraud and Data Base Management
- Lead multiple teams of Software Engineers focused on the development of software applications and upgrades within Experian's Fraud Detection and Development group for Experian clients
- Coordinate with Fraud QA, Fraud Engineering and PMO teams to facilitate all projects related to new software rollouts and all Fraud Software upgrades are delivered in scope and in budget
- Facilitate daily project meetings, create reports on project milestones, timelines, and recognize, remediate any roadblocks/setbacks
- Consistently identify solutions to ensure the on-time delivery of all project related deliverables
- Served as the SME point of contact for client stakeholders, engineering and PMO team throughout all project lifecycles
- Implement effective communication strategies, ensuring seamless coordination between Fraud Software teams, clients and PMO team.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Senior Project Manager
Conquest Technologies/Cisco
2014.08 - 2022.01
- Project Management for Cisco Systems
- Manage small and large-scale network/voice system deployment projects for Bank of America PMO account with full oversight of design, development deployment and production through the life cycle of the project implementing SCRUM methodology
- Develop End-to-End IT Project Management in a Agile environment: Forecasting, planning, Responsible for execution, and delivery for Bank of America's network infrastructure
- Define technical requirements and document plans for project lifecycle deployments including daily scheduling, meeting minutes, executive updates as needed as well as deliverables, budgets, and timeline updates
- Coordinate internal and external resources ensuring that implementations are ready as scheduled per client needs, deadlines, and SLA's
- Analyze, prepare, and deploy all document operational procedures within scoped technical guidelines
- Plan, develop and deploy change management initiatives for technical implementations including productivity software releases, technical applications, and physical hardware deployments.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
DC-Ops Project Manager/IT Technical Writer
CH Reynolds
2012.06 - 2014.03
- Project Manager over Cisco DC operations which include: Plan, assign and track all Data Center Operations related projects
- Defined timelines, budgets, risks and scheduling involved with each project
- Organized and coordinated large scale cross-functional team meetings between various Cisco team members as well as various outside vendors
- Analyze, prepare, and deploy all document operational procedures within scoped technical guidelines
- IT Technical Writer for Cisco IT Policy and Procedures which include: Research and gathering information on present Cisco IT policy and procedures
- Construct and employ new IT documents clarifying and decoding technical jargon and creating the document(s) for a 'Non' technical audience
- Collaborated with project specific IT SME to construct procedural documents and position such documents within Cisco Policy.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
- Increased product adoption by creating clear and concise user guides, manuals, and online help resources.
IT Infrastructure Project Manager/Sr. Telecom Engineer
Fossil Partners
2004.03 - 2012.03
- Telecom Engineer/Infrastructure Director-Responsible for all daily maintenance, programming, break/fix issues and MAC tickets for 3 corporate offices.
- Call center management and application oversight for 180 user call center
- Telecom administration and Maintenance for Nortel PBX's for 6 regional office locations as well as basic Cisco switch WAN maintenance Trained on Cisco Unified Communications Manager for potential Telecom technology swap/upgrade
- Infrastructure/IT Project Management-Responsible for Fossil's entire IT Infrastructure nationwide to include 6 US Regional offices, 152 stores, 2 TX based corporate buildings and 2 distribution centers
- Project manager over all IT based projects to include project risk management, issue management, time/cost management, break/fix management and scheduling/communication management
- Data Center Project Manager-Responsible for all aspects of both corporate data center locations which included all designs, layouts, installs, Moves Adds, Changes, escalations, and security issues
- Managed/maintained data room facilities to include UPS, Electrical, HVAC Fire Suppression and Generators
- Creating and updating process documentation for all IT infrastructure
- Ensure that IT infrastructure/telecom products and installations are delivered on time within scope, and within or under budgeted parameters
- Management of project timelines, budgets and out of scope requests
- Facilitate all weekly project meetings to internal IT PMO and executive resources.
Education
Studies in Business Management and Marketing - General Studies
Mountain View College
Dallas, TX01.1994
Skills
- Project Planning
- Scope Management
- Risk Management
- Technical understanding
- Purchasing and procurement
- Change Control Processes
- Advanced problem solving
- Project tracking
- Vendor Sourcing
- Cross-Functional Collaboration
- Agile Methodology
- Strategic Planning
Certification
- RCDD Certification
- Nortel- option 81, 11, CS1000, BCM 50, VoIP, SIP
- Global Knowledge PMP relative review course
- Global Knowledge IT Infrastructure Design and Management Course
- Cisco Technical Writing Certification
- Excel Data Analysis Course
- Experian internal for SQL Data Base Management
- Experian AGILE Methodology Course
- Currently working on SCRUM Master Certificate
Timeline
Project Manager
TSG Consulting/Experian
2022.01 - Current
Senior Project Manager
Conquest Technologies/Cisco
2014.08 - 2022.01
DC-Ops Project Manager/IT Technical Writer
CH Reynolds
2012.06 - 2014.03
IT Infrastructure Project Manager/Sr. Telecom Engineer
Fossil Partners
2004.03 - 2012.03
Studies in Business Management and Marketing - General Studies
Mountain View College
- RCDD Certification
- Nortel- option 81, 11, CS1000, BCM 50, VoIP, SIP
- Global Knowledge PMP relative review course
- Global Knowledge IT Infrastructure Design and Management Course
- Cisco Technical Writing Certification
- Excel Data Analysis Course
- Experian internal for SQL Data Base Management
- Experian AGILE Methodology Course
- Currently working on SCRUM Master Certificate
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