Sean Chance
Leesburg,VA
Summary
Dynamic professional with a proven track record at work, enhancing customer satisfaction and streamlining operations. Skilled in sales expertise and exceptional customer service, adept at leading teams to exceed business goals. Excelled in inventory management, boosting profit margins through strategic labor cost management. Passionate about fostering a positive and successful work life.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
02.2024 - Current
Restaurant Service Manager
Villa Roma
07.2022 - 01.2024
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized profit margins by efficiently managing labor costs and adjusting staffing levels according to business demands.
- Improved customer satisfaction by attentively addressing guest concerns and promptly resolving issues.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Diploma -
Tuscarora High School
Leesburg, VA06.2024
Skills
- Friendly and outgoing
- Exceptional customer service
- Adaptive and creative
- Sales expertise
- Point of sale operation
Additional Information
I have very extensive knowledge and experience in sales, negotiation, and cars.
Timeline
Barista
Starbucks
02.2024 - Current
Restaurant Service Manager
Villa Roma
07.2022 - 01.2024
Diploma -
Tuscarora High School
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