Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sean Collins

Queensbury

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Fish 307
12.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Updated product knowledge regularly, ensuring accurate information was provided to customers.

Server

Fort William Henry Hotel & Conference Center
06.2020 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Education

High School Diploma -

Queensbury Union Free School District
Queensbury
06-2021

Skills

  • Great customer engagement
  • Teamwork
  • Shelf stocking
  • Product knowledge
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Task Oriented

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in a variety of outdoor recreational activities, such as hiking, fishing, and skiing
  • Exploring the Adirondack mountains with a backpack and a fishing pole


Timeline

Retail Sales Associate

Fish 307
12.2023 - Current

Server

Fort William Henry Hotel & Conference Center
06.2020 - 12.2023

High School Diploma -

Queensbury Union Free School District

Similar Profiles

CREATE PROFILE
Sean Collins