Summary
Overview
Work History
Education
Skills
Timeline
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Sean Cronin

Richardson

Summary


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Shift Leader

Jersey Mike's Subs
05.2023 - 03.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
  • Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.

Sales Associate, Millworks

Home Depot
05.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Ticket Sales Representative

Aspen Skiing Company
11.2022 - 04.2023
  • Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
  • Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
  • Communicated with team members and management to obtain current information on venue attractions and related logistics.
  • Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution.

Club Attendant

Colony Beach Motel
06.2021 - 04.2022
  • Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
  • Resolved conflicts among members when necessary, fostering a positive community atmosphere within the club setting.
  • Collaborated with other team members to develop new programs, increasing overall club offerings for diverse clientele.
  • Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.

Store Associate

Lowes Home Improvment
04.2020 - 01.2021
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Customer Service Desk- returns/ exchanges/ questions
  • Helped roll out/ pilot curb side pick-up



Operations

Dayton Freight Lines
04.2011 - 01.2020
  • Led and Managed team of Drivers and Dock workers
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • On time delivery and external Customer satisfaction
  • Adhere to all Company policy and procedures

Education

Bachelor of Science - Operations Management/ Logistics

The Ohio State University
Columbus, OH
03-2011

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Operations management
  • Operations support
  • Interpersonal relations
  • Team supervision
  • Customer service focus

Timeline

Shift Leader

Jersey Mike's Subs
05.2023 - 03.2024

Sales Associate, Millworks

Home Depot
05.2023 - 01.2024

Ticket Sales Representative

Aspen Skiing Company
11.2022 - 04.2023

Club Attendant

Colony Beach Motel
06.2021 - 04.2022

Store Associate

Lowes Home Improvment
04.2020 - 01.2021

Operations

Dayton Freight Lines
04.2011 - 01.2020

Bachelor of Science - Operations Management/ Logistics

The Ohio State University

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Sean Cronin