Sean Cronin
Lake In The Hills,IL
Summary
Implementation and solutions consultant with 5+years of experience deploying and optimizing Coupa and monday.com environments across multiple business functions. Skilled in workflow configuration, system adoption, troubleshooting, and aligning platform capabilities with operational goals. Proven ability to streamline processes, resolve complex system challenges, and deliver scalable solutions that improve efficiency and user experience.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Chili’s
Hoffman Estates, USA
09.2025 - Current
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Handled cash transactions accurately and processed payments using POS systems.
Bartender
Papa Saverios Pizzeria
Huntley, USA
07.2024 - Current
- Provided excellent customer service by engaging with patrons and addressing requests.
- Trained new bartenders in drink preparation and bar operation procedures.
- Performed opening and closing duties including restocking supplies.
Automation Architect
Axanexa
Chicago, USA
06.2025 - 08.2025
- Designed and developed on-demand monday.com solutions for internal and external users, enhancing workflow efficiency.
- Provided direct technical support to customers, resolving issues to improve user satisfaction.
- Ensured solutions met project needs, delivering on budget and on time.
Server
Cooper’s Hawk Winery and Restaurant
Arlington Heights, USA
11.2023 - 06.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Coordinated food and beverage orders with kitchen staff for timely service.
- Assisted guests with menu selections and wine pairings to enhance their experience.
IT Operations – Analyst
Accenture
Chicago, USA
04.2024 - 05.2025
- Analyzed system performance to identify areas for improvement and optimization.
- Coordinated IT support operations to ensure timely resolution of technical issues.
- Developed training materials to enhance user understanding of IT systems and tools.
Procurement Operations Specialist I
The Shelby Group
Schaumburg, USA
07.2020 - 04.2024
- Streamlined communication between departments to enhance workflow efficiency.
- Implemented process improvements to optimize operational procedures and resource allocation.
- Assisted in developing training materials for staff onboarding and continuous education.
Education
BA - Communications
Harper College
Skills
- Platform expertise
- Project management
- Team collaboration
- Communication
- Adaptability
- Creativity
- Analytics
- Strategic thinking
Timeline
Bartender/Server
Chili’s
09.2025 - Current
Automation Architect
Axanexa
06.2025 - 08.2025
Bartender
Papa Saverios Pizzeria
07.2024 - Current
IT Operations – Analyst
Accenture
04.2024 - 05.2025
Server
Cooper’s Hawk Winery and Restaurant
11.2023 - 06.2025
Procurement Operations Specialist I
The Shelby Group
07.2020 - 04.2024
BA - Communications
Harper College