Seasoned small business owner with 13+ years of experience in operations management, business strategy, financial management and top quality customer service. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
22
22
years of professional experience
Work History
Campground Owner Operator
Crown Point Camping Area
Perkinsville, VT
09.2024 - Current
Manage daily operations of business, including hiring and training staff.
Develop strategic plans to increase profitability and efficiency.
Identify new opportunities for growth, expansion, and diversification.
Negotiate contracts with vendors and suppliers.
Oversee budgeting and financial management.
Maintain relationships with our guest's by providing superior customer service.
Collaborated with other owners on joint ventures and shared resources.
Organize events such as trade shows and conferences.
Review legal documents related to business operations.
Real Estate/New Business Development Manager
S.B. Collins, Inc., Jolley Associates
St. Albans, VT
01.2003 - 04.2011
Developed and implemented strategies to increase new customer acquisitions.
Conducted market research to identify potential opportunities for business growth.
Managed key relationships with customers, partners, and vendors to ensure successful business development initiatives.
Participated in trade shows, conferences, networking events to build brand awareness.
Negotiated contracts with external parties to secure favorable terms for company interests.
Provided support throughout entire sales process from prospecting through closing deals.
Maintained up-to-date knowledge of industry developments related to products and services offered.
Monitored progress of projects closely ensuring timely completion within budget constraints.
Maintained open and ongoing communication with clients to meet needs and expectations.
Established new customer accounts using negotiation and sales closing abilities.
Leveraged cold calling, in-person visits and referrals to build leads.
Delivered presentations to senior management and stakeholders to report on progress and results.
Negotiated and closed high-value contracts with new and existing clients to increase market share.
Fostered long-term partnerships with key industry players to enhance market presence.
Oversaw the development of business proposals and bids for new projects or contracts.
Resolved customer complaints regarding sales and service.
Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
Education
GED -
Community Collage of Vermont
Burlington
05-1985
Skills
Regulatory Compliance
Budget Administration
Business Management
Administrative Oversight
Marketing tactics
Profit and loss analysis
Operations Management
Cost Reduction
Business marketing
Verbal and written communication
Client Service
Financial Management
Project Management
Affiliations
I am an automotive enthusiast and enjoy all forms of auto racing.
Avid fisherman
Timeline
Campground Owner Operator
Crown Point Camping Area
09.2024 - Current
Real Estate/New Business Development Manager
S.B. Collins, Inc., Jolley Associates
01.2003 - 04.2011
GED -
Community Collage of Vermont
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