Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative

Sean Davidson

Little Rock,United States

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

3
3
year of professional experience

Work History

Customer Service Representative

ActionLink
Little Rock, AR
03.2022 - 06.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Administrative Assistant

MedEvolve
Little Rock, AR
06.2021 - 08.2021
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Screened visitors and issued badges to maintain safety and security.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Interacted with vendors to purchase and set up equipment and services.
  • Leveraged accounting software to manage expenses and keep track of finances.

Private Security Guard

Triniti Night Club
Little Rock, AR
01.2021 - 04.2021
  • Inspect and patrol premises regularly
  • Monitor property entrance
  • Authorize entrance of people and vehicles
  • Report any suspicious behaviors and happenings
  • Secure all exits, doors, and windows
  • Monitor surveillance cameras
  • Respond to alarms and react in a timely manner
  • Provide assistance to people in need
  • Submit reports of daily surveillance activity
  • Submit reports of every suspicious action

CUSTOMER SERVICE CASHIER

DOLLAR GENERAL
Little Rock, AR
04.2018 - 07.2018
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Education

High School Diploma -

J.A Fair High School
Little Rock, AR
05.2022 - 05.2022

Skills

Sales expertise

undefined

Software

Microsoft Dynamics GP

Google Suite

Timeline

High School Diploma -

J.A Fair High School
05.2022 - 05.2022

Customer Service Representative

ActionLink
03.2022 - 06.2022

Administrative Assistant

MedEvolve
06.2021 - 08.2021

Private Security Guard

Triniti Night Club
01.2021 - 04.2021

CUSTOMER SERVICE CASHIER

DOLLAR GENERAL
04.2018 - 07.2018

Similar Profiles

CREATE PROFILE
Sean Davidson