Trusted key holder trained in store operations and customer relation, Expertly address opening and closing duties with cashier till supper and workflow coordination, Organized and detail-oriented professional with tactful communication skills and talent in creative problem-solving
Overview
6
6
years of professional experience
Work History
Brand Ambassador
American Eagle
Little Rock, United States
01.2019 - Current
Collaborated with local field sales to promote brand awareness and sales, assisted customer with product selection based on individual needs and preferences
Organized promotional events to introduce new products and services to the public.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves according to size, color or style.
Organized merchandise and stockroom shelves to ensure a neat and orderly display.
Processed returns, exchanges, and transfers in accordance with company policy.
Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
Key-holder
Claires
Little Rock, United States
01.2022 - 07.2024
Handled store opening and closing with constant attention to established requirements. Resolved escalated customer service issues or concerns.
Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Reconciled daily sales receipts against cash drawer for accuracy.
Identified potential shoplifters through observation of suspicious behavior or activities.
Conducted regular audits on store supplies to maintain adequate inventory levels.