Summary
Overview
Work History
Education
Skills
Timeline
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Sean Donaldson

Savannah,GA

Summary

Personable and reliable worker with the ability to build rapport with management and other co-workers. Expertise in employee training with a focus on team success by providing new members with excellent training and support. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills. Excited to begin new challenges to be an asset to an organization to help build a successful team.

Overview

3
3
years of professional experience

Work History

Sales Associate

LUV Car Wash
02.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Valet

Perry Lane Savannah GA
02.2022 - 03.2023
  • Greeted customer with a positive attitude
  • Safely transported customer to their destination
  • Completed a series of tasks in a timely manner
  • Made sure the property was clean and neat for guests.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Resolved customer complaints through calm, constructive communication.
  • Provided punctual, polite valet services to uphold professional standards.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Drove varied vehicles, including luxury and sports models, safely and legally.

Package Handler

FedEx
09.2021 - 12.2021
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Stocker

Northern Tool & Equipment
01.2021 - 07.2021
  • Unload delivery trucks to prepare for inventory/stocking of store products
  • Inventory control – reviewed planogram for placement of products
  • Replace products on shelves using the planogram; removed old products and replaced with the appropriate items
  • Updated price tags according to store changes
  • Cleaning store
  • Served as cash register as necessary.

CAP Team 2 Associate

Walmart
10.2020 - 01.2021
  • Zoned assigned areas, including arranging supplies, merchandising products, and removing damaged items
  • Suggested products to meet customers' needs or complement current selections
  • Set up and maintained modular displays and aisleway stacks to move targeted merchandise
  • Helped customers on floor with locating and selecting merchandise.

Crew Member Trainer

Taco Bell
06.2020 - 08.2020
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
  • Handled escalated customer complaints to provide full resolutions and promote loyalty
  • Worked alongside junior employees to improve performance, food safety and customer service
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles
  • Instructed new team members on correct procedures for all areas of operations
  • Stayed up to date on requirements of all team positions to optimize training.

Education

Some College (No Degree) -

Georgia Southern University
Savannah, GA

High School Diploma -

South Gwinnett High School
Snellville, GA
01.2020

Skills

  • Team management & training
  • Employee engagement
  • Quality assurance controls
  • Opening and closing processes (fast food restaurant)
  • Customer service skills
  • Problem resolution
  • Good communication skills
  • Planning and coordination
  • Inventory/Stockroom procedures
  • Safety
  • Dependable and reliable
  • Adaptive team player
  • Organizational skills
  • Training & Development
  • Relationship building
  • Team Building
  • Upselling
  • Payment Processing
  • Sales Development
  • Customer Needs Assessment

Timeline

Sales Associate

LUV Car Wash
02.2023 - Current

Valet

Perry Lane Savannah GA
02.2022 - 03.2023

Package Handler

FedEx
09.2021 - 12.2021

Stocker

Northern Tool & Equipment
01.2021 - 07.2021

CAP Team 2 Associate

Walmart
10.2020 - 01.2021

Crew Member Trainer

Taco Bell
06.2020 - 08.2020

Some College (No Degree) -

Georgia Southern University

High School Diploma -

South Gwinnett High School

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Sean Donaldson