Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Lead
The Great American Bagel
08.2023 - Current
Enhanced team performance by implementing effective communication strategies and fostering a collaborative environment.
Mentored junior team members on best practices within our departmental guidelines; this guidance contributed to overall improvement of crew member skills.
Supervised team members and oversaw effective and efficient completion of job duties.
Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
Site Aide
Ivy League Kids
10.2022 - 04.2023
Improved site safety by conducting regular inspections and addressing potential hazards.
Assisted in project management for timely completion of construction tasks and overall efficiency.
Maintained accurate inventory of supplies, ensuring proper storage and organization to reduce waste and delays.
Coordinated with various team members to ensure smooth communication and collaboration on assigned projects.
Team Member
Dunkin' Donuts
02.2022 - 08.2022
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
High School Diploma -
Marist High School
Chicago, IL
05.2020
Skills
Innovation and Creativity
Workload balancing
Employee Training
Teamwork and Collaboration
Reliability
Problem-Solving
Certification
Digital Marketing & E-Commerce Professional Certificate, Google - December 2022 to Present