Hi, I’m
Sean Drapeau
Wethersfield,CT
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in team environments. Enthusiastic worker determined to learn, grow, and excel in a challenging role.
Overview
9
years of professional experience
Work History
Ned Lamont Campaign
Special Project Coordinator
08.2022 - Current
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Obtained needed resources from Town Clerks to facilitate absentee ballot application distribution throughout Connecticut.
- Managed the voter hotline, answering questions regarding the absentee ballot voting process.
- Assisted with the vetting process to evaluate a candidate's background and qualifications, and eliminate unqualified candidates from the pool of applicants.
- Scheduled and confirmed appointments and meetings for the Organizing Director.
- Led "Get Out The Vote" texting training and tracked team member performance closely.
- Transcribed the Governor's debates.
- Reported regularly to the Director on project progress and technical problems.
The Cheesecake Factory
Restaurant Server
04.2014 - Current
Job overview
- Assisted 60+ guests per day, praised by management for excellent service
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Offered personalized attention to each guest's unique needs
- Applied communication and problem-solving skills to resolve guest complaints and promote long-term loyalty
Post University
Admissions Counselor
08.2021 - 08.2022
Job overview
- Educated students on academic programs to align with individual interests and career goals.
- Explained institution's fee structure, support services, and courses offered to prospective students and parents.
- Reviewed admissions applications and evaluated student credentials.
- Maintained student database and electronic records for each student contact.
- Worked with Microsoft Office Suite, including Teams.
- Provided support and guidance to students experiencing academic and personal troubles.
Grossman Solutions
Field Canvasser
04.2021 - 08.2021
Job overview
- Effectively communicated with and engaged members of the community through door-to-door canvassing with the goal to schedule residents for a COVID-19 vaccine appointment and informed them of the importance of the vaccine
- Recruited residents of Connecticut to attend local COVID-19 vaccine clinics held by Department of Public Health
- Provided canvass leadership with accurate and timely data entry using the canvass database as well as a daily report that includes stories from residents documented while on the field
- Demonstrated ability to connect with diverse communities and move people to action
- Represented the Get Vaccinated CT campaign with professionalism and ethical conduct
City Of Hartford
Junior Clerk Typist
02.2018 - 11.2020
Job overview
- Scheduled and confirmed appointments and meetings for Town Clerk and Registrar teams.
- Routed incoming mail and messages to relevant personnel without delay.
- Kept physical files and digitized records organized for easy updating and retrieval
- Validated and processed more than 50 document files each day with 100% accuracy rate
- Established and maintained client rapport by utilizing quality customer service.
Education
Western Connecticut State University , Danbury, CT
Bachelor of Arts from Psychology
2015
Skills
- Personable and friendly
- Strong interpersonal and written communication skills
- Service-oriented
- Active listening
- Attention to detail
- Campaign knowledge
Timeline
Special Project Coordinator
Ned Lamont Campaign
08.2022 - Current
Admissions Counselor
Post University
08.2021 - 08.2022
Field Canvasser
Grossman Solutions
04.2021 - 08.2021
Junior Clerk Typist
City Of Hartford
02.2018 - 11.2020
Restaurant Server
The Cheesecake Factory
04.2014 - Current
Western Connecticut State University
Bachelor of Arts from Psychology
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