Sean Duhig
La Vergne,TN
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Possesses a keen attention to detail and ability to ensure accuracy. Adapts well in changing environments with the ability to overcome any task. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Account Executive
Magic Apple Technology
2023.09 - Current
- Generated 194,000 dollars in revenue over a seven-month timespan
- Interacts with prospects via telephone, email, and in person with a high attention to detail
- Seeks out partnership opportunities for business development that benefits both parties involved
- Utilizes prospecting tools and CRM software to build qualified leads.
Sales Development Representative
Magic Apple Technology
2023.03 - 2023.09
- Develop opportunities for the sales team from prospecting and marketing generated leads
- Interacts with prospects via telephone and email with a high attention to detail
- Schedules appointments and demos for the sales team
- Utilizes prospecting tools to build qualified leads.
Sales Consultant (Part Time)
CarMax
2022.05 - 2023.03
- Ensured the prospecting of new clients through referrals from existing clients and sales phone calls
- Worked efficiently to overcome objections from clients while also asking open-ended questions to ensure that clients' needs are met in order to close the sale
- Consistently provided professional answers and advice to customers on various questions about inventory
- Experience using CRM programs (Salesforce)
- 124 units sold for a total profit of $496,000
- 77 extended service plans sold for a total profit of $130,900
- Promoted to Directors Club in February 2023.
Corporal
United States Marine Corps
2018.07 - 2020.03
- Supervised 30+ personnel to ensure that quality production was accomplished
- Dedicated time and effort to become a subject matter expert in 17 months
- Quality Assurance Inspector for two separate departments – Held this position from October 2018 – March 2020
- Was responsible for the quality and safety of components that were installed on aircraft
- Successfully trained and mentored 7 personnel to be quality assurance inspectors
- Proficiently and effectively organized and led different safety and specialized training programs with zero discrepancies.
Lance Corporal
United States Marine Corps
2016.05 - 2018.07
- Served as Team Lead for two departments to ensure production was done in a suitable and effective manner
- Administrated the training management tool that supports the identification and completion of job-related tasks, the tracking of technical training exposure across individuals’ military career for two departments comprised of 30+ personnel
- Completed over 500 mission critical tasks with a 0% failure rate
- Diligently helped customers on a daily basis without any complaints.
Education
Bachelor of Marketing With A Focus In Professional Sales -
Middle Tennessee State University
08.2023
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- CRM software expertise
- Business Development
- Strategic selling
- Written and verbal communication
Awards
- Lean Six Sigma Yellow Belt, Department of the Navy, 06/2016, Learned how to identify ineffective work procedures that inhibited productivity, then implemented protocols to remedy the issue.
- Dale Carnegie Professional Development Course, Built on confidence and personal leadership competence. Strengthened skills in relating to others and build inclusivity. Enhanced skills to communicate logically, clearly, and concisely. Developed leadership skills to take charge of life, inspire others, and motivate others to action.
Timeline
Account Executive
Magic Apple Technology
2023.09 - Current
Sales Development Representative
Magic Apple Technology
2023.03 - 2023.09
Sales Consultant (Part Time)
CarMax
2022.05 - 2023.03
Corporal
United States Marine Corps
2018.07 - 2020.03
Lance Corporal
United States Marine Corps
2016.05 - 2018.07
Bachelor of Marketing With A Focus In Professional Sales -
Middle Tennessee State University
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