Sean Dunlap
San Marcos,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
17
17
years of professional experience
Work History
Bartender Shift Manager
Jacks Roadhouse
03.2022 - 12.2024
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Server/Head Bartender
Chills On The Creek
02.2021 - 03.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
GIS/CAD Drafter
Telecom America Systems
11.2019 - 12.2020
- Streamlined workflow for faster project completion with effective communication between architects, engineers, and construction teams.
- Increased drafting efficiency by implementing CAD software to create detailed architectural and engineering designs.
- Supported project managers in achieving timely project completions by consistently meeting deadlines for design submissions.
BOH Staff
Zelicks Icehouse
08.2016 - 12.2019
- Curated fun, professional, and hospitable environment
- Strong focus on customer service and creating a positive third place for the community at large.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Assisted in inventory management, accurately tracking stock levels and placing timely orders for essential supplies.
Kitchen/Event Manager
Valentino's Pizza
12.2014 - 08.2016
- Coordination and reporting of scheduled weekly performances, kitchen inventory, employees, monthly budget, and events
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Enhanced kitchen efficiency by streamlining workflows and optimizing food preparation processes.
Psychological Operations Specialist
U.S. Army Reserves
01.2008 - 01.2012
- Conducted cultural events, comprehensive target audience analysis, and engaged in community outreach and research, for improved messaging and influence tactics
- Assisted in the development of tailored products for dissemination to various target audiences.
- Collaborated with interagency partners, ensuring cohesive efforts towards shared objectives.
- Developed innovative approaches to information dissemination, maximizing message impact on targeted groups.
Bartender
Buzz Mill
11.2018 - 12.2019
- Operated daily operations without managerial support/supervision
- Balanced the skills of a bartender and barista while simultaneously serving food.
Education
BS Geography Urban and Regional Planning -
Texas State University
Skills
- Proficiencies in Arcmap 107, GPS Pathfinder Office, Erdas Imagine 2018, Microsoft Office Suite, Adobe Illustrator, Adobe Indesign, Autocad Map 3D, Revit, Google Sketchup
- Understanding of Construction Materials, Techniques, and Procedures
Timeline
Bartender Shift Manager
Jacks Roadhouse
03.2022 - 12.2024
Server/Head Bartender
Chills On The Creek
02.2021 - 03.2022
GIS/CAD Drafter
Telecom America Systems
11.2019 - 12.2020
Bartender
Buzz Mill
11.2018 - 12.2019
BOH Staff
Zelicks Icehouse
08.2016 - 12.2019
Kitchen/Event Manager
Valentino's Pizza
12.2014 - 08.2016
Psychological Operations Specialist
U.S. Army Reserves
01.2008 - 01.2012
BS Geography Urban and Regional Planning -
Texas State University
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