Sean Dunne
Summary
Dynamic professional with a proven track record as National Account Sales Manager at Grandlite International Corporation, driving over $5 million in sales. Expert in strategic planning and client relationship management, fostering strong partnerships while enhancing customer satisfaction. Dependable leader skilled in operations management and effective sales negotiation, consistently achieving revenue growth.
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Jaded Luxury LLC
05.2021 - Current
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Researched market trends to adapt offerings and meet customer demands effectively.
- Monitored daily activities to identify areas for process improvement and efficiency gains.
National Account Sales Manager
Grandlite International Corporation
02.2010 - 08.2024
- Opened new national account customers across OEM markets and increased product sales to over $5,000,000.
- Developed and maintained strategic relationships with national accounts to drive sales growth.
- Analyzed market trends and competitor activities to identify opportunities for revenue enhancement.
- Conducted regular business reviews with key clients to align on objectives and performance metrics.
- Implemented process enhancements that streamlined communication between internal departments and clients.
- Demonstrated exceptional problem-solving abilities by resolving complex customer issues promptly and professionally, maintaining client trust.
- Trained and mentored new account management and sales personnel.
- Executed sales strategies that improved account penetration and customer retention rates.
- Established rapport with potential customers at industry events, expanding brand reach while gathering valuable market insights.
- Provided regular performance reports to upper management, showcasing results and identifying areas for improvement.
- Managed a diverse portfolio of national accounts, ensuring consistent revenue growth and profitability.
- Assessed customer needs and promoted company products and services.
- Worked closely alongside other departments such as R&D or production teams so we could deliver exceptional services/products tailored specifically towards individual requirements whenever necessary.
- Negotiated high-value contracts, securing favorable terms for both the company and clients.
- Brought lapsed accounts back to active status and providing additional revenue.
- Complied with policies and quality standards to maintain consistency in quality of services.
- Provided product demonstrations to share features, answer questions and overcome concerns.
Education
No Degree - Business Administration And Management
California State University, Fullerton
Fullerton, CAHigh School Diploma -
Centennial High School
Corona, CA06-2000
Skills
- Operations management
- Hiring
- Business planning
- Staff training and development
- Effective sales negotiation
- Personnel management
- Sales
- Strategic planning
- Client relationship management
- Sales strategy development
- Risk management
- Strong work ethic
- Dependable and reliable
- Customer-oriented
Accomplishments
- Named "Manager of the Year" in 2013, 2014, 2018, 2019, 2021, 2022, 2023, and 2024.
- Supervised team of 10 staff members.
- Collaborated with team of 25 in the development of multiple new fixture designs.
- Documented and resolved product issues which led to the customer retaining his account with the company.
Languages
English
Full Professional
Timeline
Owner/Operator
Jaded Luxury LLC
05.2021 - Current
National Account Sales Manager
Grandlite International Corporation
02.2010 - 08.2024
No Degree - Business Administration And Management
California State University, Fullerton
High School Diploma -
Centennial High School