Sean Easton
Massapequa,NY
Summary
To obtain a position enabling further professional growth and continued enhancement upon my existing experience. Effective at keeping building systems running smoothly and efficiently. Forward-thinking and hardworking operations manager with excellent verbal and written communication skills. Bringing 17 years' experience in the field.
Overview
17
17
years of professional experience
Work History
Distribution Center Operations/Facilities Manager
Max Finkelstein Inc.
Ronkonkoma, NY
03.2022 - Current
- Oversees all Distribution Center processes including receiving of manufacturer inventory, storing of inventory, receiving sold transfers, cycle counts and routing orders for delivery (both AM and PM)
- Manage a team of 20 Union warehouse associates and 20 Union delivery drivers to ensure inventory and delivery accuracy daily
- Total Facilities Management responsibilities that include regular building maintenance, janitorial, electrical, HVAC, PIT preventative maintenance, waste removal, fleet management and vendor contracts
- Proficient in tracking company EBITA and full P&L responsibilities of site
- Achieved a FY23 goal of 100% inventory accuracy
- Achieved a FY 23 Delivery Accuracy of 98% on a company average of 94%
- 5S, Kaisan, and Lean process improvement experience.
Station Operations Manager (L6)
Amazon Logistics
Staten Island, NY
10.2021 - 03.2022
- Support, mentor, and motivate a salaried and hourly workforce
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Spearheaded a team of frontline managers to work collaboratively with Process Engineers as well as manufacturer Grainger to survey and gather data to develop a new and improved hand truck for delivery use in Manhattan
- Through working with leaderships groups from the Fulfillment Center (FC) and Sort Center, knowledge of the automated picking and sorting process were gained
- Worked directly with Sort Center to understand the robotic staging of freight for trailers
- Build effective relationships with a contracted delivery partner workforce consisting of upwards of 80 drivers and 600 Delivery Associates (walker DAs) that deliver in Manhattan
- Collaborates with various departments on the efficient routing of delivery stops using routing tools to ensure a positive customer and Delivery Associate (DA) experience
- Responsible for managing CPP (Cost Per Package) by monitoring the staffing of the delivery service partner
- Manage Routing Software (JAS) and working directly with Central Operations to ensure route efficiency and accuracy daily.
Director of Operations-Last Mile
Capstone Logistics
New York Metro Area
09.2020 - 10.2021
- Responsible for the full operation, P&L, and vendor management of 4 Last Mile courier service facilities across the New York Metro area including Long Island, Queens, Brooklyn, Manhattan, The Bronx and Norther New Jersey
- Effective Director of approximately 50 sort associates, 4 Site Managers, 8 Site Supervisors, and 12 warehouse clerks
- Effective relationship builder and communicator with approximately 130 Independent Contractors and Service Providers
- Responsible for driving partner satisfaction (Staples) and organizational focus while delivering operational excellence and exceeding partner expectations
- Customer Service focused with reaching delivery expectation percentage of 94% or better, timely pick up and returns, cargo loss reduction of 0.28% or better, and POD audits to ensure proper delivery expectations
- Experience with Action Plan development
- Travel up to 75% of the time.
Station SRM
FedEx Ground
Lawrence, NY
04.2019 - 09.2020
- Responsible for the total AM/PM Delivery, Pick-up and Sort Operations of a medium B-size Ground stand-alone facility
- Effective manager of approximately 55 Package Handlers, 8 Ops Admin, 1 Ops Coordinator, 5 Ops Managers, 1 Sort Manager and 1 P&D Manager
- Along with P&D Manager, responsible for Delivery Route Optimization rollout, familiarizing Independent Service Provider workforce in its functionality, and ensuring the timely submitting of station responsibilities to allow full visibility of incoming package volume for efficient routing purposes
- Performs weekly Safety Meetings with station staff and ISP driver work force.
Assistant SRM
FedEx Ground
Long Island City, NY
05.2017 - 04.2019
- Responsible for the PM operations of a large D-size Ground stand-alone OTP facility
- Effective manager of approximately 100 PM Package Handlers, 10 Ops Admin, 2 Ops Coordinators, 11 Ops Managers, a Sort manager, and an Area Manager
- Equipped with operational knowledge of the ISS Automated Sortation system as it pertains to OB/OTP operations
- Operational knowledge of PM Ops Admin responsibilities, including International process, HAZMAT processing, VSA, and PM QA
- Assisted in the organization, staffing and dock line-up planning in establishing the QUEE Day Sort in September 2017
- Knowledgeable of Linehaul operations, posting CGO’s and TSPA Agreement.
P&D Manager
FedEx Home Delivery
Bethpage, NY
01.2015 - 05.2017
- Responsible for the whole of the Independent Service Provider Transition in the station
- Meeting all hard dates, transition maintenance in CDAS, building CSA definitions in VRP (Vehicle Routing Plan)
- Handles all Business Outlook and quarterly Business Review meetings with CSP’s
- Knowledge of BCSA processes and tests including the submission of Action Plans
- Member of the NYME Safety and Disputed Delivery DQC’s
- Proficient in route sales and PSA transfer process
- Station currently 36.4% Favorable YTD in SQI Performance
- Service driven with a Local Inbound of 99.8% or better
- Customer Service mail, including handling disputed deliveries and complaints
- Utilizes QDM in all facets of decision making, problem solving and position responsibilities.
Sort Manager
FedEx Ground
Lawrence, NY
10.2011 - 01.2015
- Effective manager of up to 45 direct reports, including 4 Service Managers
- Lead the IB dock to reach and surpass all measurable goals, including IB scan, Scan Accuracy, Vision Plan Accuracy and Preload Misloads
- Head of FY14 LWRC QAT for Damage Claims Filed reduction
- Member of FY14 District QAT for Damage Claims Filed reduction
- Preload Certified for last 4 quarters
- Consistently 5 for 5 on IB Priority Metrics
- Relative P&D experience includes customer service calls, rental and temp coordination, building temp routes during heavy volume days and Peak
- Knowledge of BCSA processes and tests
- Service driven with a station Local Inbound of 99.4% or better
- Proficient in MyTime
- Currently over 1 year injury free on both IB and OB docks.
Service Manager III
FedEx Ground
Holbrook, NY
07.2007 - 10.2011
- Effective manager of 55 employees in the areas of the unload, load positions and QA
- Effectively presents to large audiences
- Proficient with MTMS and use of Star III scanner for all MTMS interfaces
- At or above all goals pertaining to the Preload
- I.E: Scanning compliance and accuracy, productivity, preload effectiveness, turnover
- Proficient in all aspects of sourcing and hiring potential packages handlers including performing background checks, new hire paperwork and entering new hires into E-time
- Knowledgeable of the E-time application
- Knowledgeable of all QA processes and use of the Star III scanner of any QA process and dock applications
- Assisted in the start-up of VISION by meeting with contractors and drivers to outline service areas for the purpose of entering service area information into the system
- NYME Terminal of the Month for October, November, January, February and March in FY11.
Education
BA in Organizational Communication - Interpersonal Communication And Research
Fairfield University
05-2002
Skills
- Word
- Powerpoint
- Excel
- Microsoft Outlook
- Microsoft Teams
- Zoom
- AS400
- ITMS
- Kronos
- Inventory Management Systems
- Business Objects
- Field Reporting
- NGW Dock Scanner
- Star V Scanner
- First Aid/CPR certified
- Schedule Coordination
- Emergency Preparedness
- Environmental Compliance
- Asset Management
- Building Maintenance
- Team direction
- Schedule Management
- Budgeting and financial management
- Performance Assessments
- Cost-reduction methods
- Operations Oversight
- Operational efficiency and safety
Accomplishments
- Two time recipient of FedEx Ground's most prestigious 5 Star Award
Timeline
Distribution Center Operations/Facilities Manager
Max Finkelstein Inc.
03.2022 - Current
Station Operations Manager (L6)
Amazon Logistics
10.2021 - 03.2022
Director of Operations-Last Mile
Capstone Logistics
09.2020 - 10.2021
Station SRM
FedEx Ground
04.2019 - 09.2020
Assistant SRM
FedEx Ground
05.2017 - 04.2019
P&D Manager
FedEx Home Delivery
01.2015 - 05.2017
Sort Manager
FedEx Ground
10.2011 - 01.2015
Service Manager III
FedEx Ground
07.2007 - 10.2011
BA in Organizational Communication - Interpersonal Communication And Research
Fairfield University
Similar Profiles
Derek MillerDerek Miller
Administrative Specialist at Max Finkelstein- US AutoforceAdministrative Specialist at Max Finkelstein- US Autoforce
Emina MemishovskaEmina Memishovska
Administrative Manager at Max Finkelstein, Inc.Administrative Manager at Max Finkelstein, Inc.
Todd BerthiaumeTodd Berthiaume
Delivery Driver Trainer at Max FinkelsteinDelivery Driver Trainer at Max Finkelstein
Dominic LagneseDominic Lagnese
Food Delivery Driver at Frantonis RistoranteFood Delivery Driver at Frantonis Ristorante
Matthew DeVitoMatthew DeVito
Graphic Design & Marketing Intern at Zawyer Sports & EntertainmentGraphic Design & Marketing Intern at Zawyer Sports & Entertainment