Sean Enerva
Rancho Cucamonga,California
Summary
Accomplished Outside Sales Representative offering 23 years of experience in the building industry. Seasoned leader with outstanding communication skills, leveraging positive rapport building and service-oriented acumen to garner, grow and sustain loyal customer relationships. Actively manage sales territory and develops plan and corrective actions to meet target of profitability.
Overview
22
22
years of professional experience
Work History
Outside Sales Representative
WEST COAST LUMBER
Camarillo, CA
02.2023 - Current
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Educated customers on product features and technical details to highlight benefits.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Generated leads through cold calling, networking events, referrals.
- Maintained knowledge of current product offerings and pricing structures.
- Managed accounts by providing solutions that best fit the customer's needs.
- Organized sale calls with customers and vendors.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Attended trade shows and sales conferences to network and obtain new business relationships.
- Collaborated with other departments to complete sales transactions.
- Utilized upselling techniques to maximize revenue.
Outside Sales Representative
Builders FirstSource
Riverside, CA
02.2016 - 01.2023
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Responded promptly to customer inquiries via phone or email.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
- Generated leads through cold calling, networking events, referrals.
- Demonstrated products to potential customers and answered questions to close sales.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Managed accounts by providing solutions that best fit the customer's needs.
- Organized sale calls with customers and vendors.
- Researched potential clients, identified decision makers and developed relationships with them.
- Negotiated contracts with customers to close deals in a timely manner.
- Conducted customer needs analysis to deliver relevant products or services.
- Attended industry trade shows to promote company products and services.
- Met regularly with team members to discuss progress towards goals.
- Collaborated with other departments to complete sales transactions.
- Utilized upselling techniques to maximize revenue.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Greeted and assisted customers to foster positive experiences.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Lumber Handler/Union Employee/Yard Foreman
Dixieline Lumber
San Diego, CA
09.2001 - 01.2016
- Assisted in navigating large loads to assigned areas.
- Managed inventory levels by ordering supplies when needed.
- Facilitated inventory control by counting and organizing warehouse materials.
- Delivered orders to customers in a timely manner.
- Collaborated with other team members to ensure efficient workflow in the yard.
- Measured and marked cutting lines on timber prior to cutting operations.
- Stacked lumber in an orderly fashion according to size, type, and grade.
- Loaded lumber onto trucks and trailers using a forklift.
- Verified that all materials received met quality standards.
- Ensured that safety protocols were followed at all times while handling lumber.
- Cleaned work area daily to maintain a safe environment.
- Organized warehouse inventory for easy access and retrieval.
- Maintained accurate records of lumber shipments, including delivery times and locations.
- Performed regular maintenance checks on equipment used in the yard.
- Operated saws to cut lumber into specified lengths.
- Assisted with the unloading of incoming lumber shipments from flatbeds and rail cars.
- Provided customer service by answering questions about products available in the yard.
- Learned lumber products and manufacturer differences to give customers sound advice on building materials.
- Loaded and unloaded materials like drywall, shingles, and plywood for customers.
- Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
- Worked with approved vendors to source and receive products for customers.
- Boosted sales by recommending target materials and products to enhance planned purchases.
- Protected workers from accidents by implementing proper safety procedures.
- Mentored employees in safety techniques and protective measures.
- Greeted contractors and do-it-yourselfers, built relationships that fostered repeat business and assisted customers with selection and loading of lumber and materials.
- Conducted performance reviews for direct reports on a regular basis.
- Developed and implemented yard operating procedures to ensure smooth operations.
- Kept up-to-date records of material shipments and receipts in the system.
- Mastered operation of yard equipment, forklifts and pallet jacks and demonstrated how to properly operate and safely maintain equipment.
- Managed inventory levels of materials in order to avoid shortages or overstocking.
- Monitored the progress of each task and provided guidance as needed.
- Assigned tasks to personnel based on their qualifications, experience, and availability.
- Provided training to new employees on proper use of tools and equipment.
Education
Some College (No Degree) - General Studies
Cuyamaca College
El Cajon, CASkills
- Persuasive Negotiator
- Brand Awareness Development
- Closing Techniques
- Prospecting and Cultivating
- Networking
- Territory Growth
- Sales Strategies
- Motivated Team Player
- Goal-Oriented
- Cold-Calling
- Phone and Email Etiquette
- Flexible Schedule
- B2C Sales
Affiliations
- I currently volunteer as a coach for AYSO and have done so for a year. I enjoy volunteering to make a difference in my community and encourage growth, improvement and team work.
Timeline
Outside Sales Representative
WEST COAST LUMBER
02.2023 - Current
Outside Sales Representative
Builders FirstSource
02.2016 - 01.2023
Lumber Handler/Union Employee/Yard Foreman
Dixieline Lumber
09.2001 - 01.2016
Some College (No Degree) - General Studies
Cuyamaca College
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