Sean Ettien

● Diligently reviewed and analyzed customer rate contracts and performed programming into RMI to automate switching, storage, and demurrage charges for streamlining of processes

● Performed routine audits to identify automatic rating inaccuracies and missing charges, followed by conducting root cause analysis within queues to initiate prompt solutions

● Carried out the month end close process by running audits to prevent billing issues, close out all revenue in RMI, and ensure that all charges on assigned railroads are invoiced accurately

● Performed analysis of open Accounts Receivable (AR) to effectively partner with the AR team to address aged balances and resolve billing disputes from customers and the class one railroad partners

● Partnered with management and senior analysts in covering additional workload when department is short staffed

Accounting

• Reconciliation of General Ledger, Credit Card, Bank Statements
• Month end close
• Experience with variance research involving complex data
  sets
• Compiling transaction history and backup usage reports for 150+ credit card chargebacks per week
• Maintaining a positive win rate on disputed online credit card transactions totaling over $100,000 per week
• Analyzing potential online sales fraud

Accounts Receivable

• Contacting up to 50+ customers a day regarding overdue accounts
• Researching and preparing bills and invoices, processing ayments, and responding to customer inquirie. egarding account status
• Recording all communication and contact information into Oracle Peoplesoft Financials systems

Collecting, organizing, and delivering over 20 building permits for oil and gas equipment sites in Weld County,

• Extensive work with Weld County Planning in land use applications for multiple clients
• Researching and presenting property information for USR projects and applications
• Attending and presenting in front of multiple city council meetings