Sean Ferguson
Wantage
Summary
Dynamic leader with a proven track record at Patrick's Wine Barn, adept in operations management and customer relations. Excelled in boosting sales productivity and store reputation through strategic planning and effective team leadership. Skilled in retail inventory management and problem-solving, ensuring optimal store performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Manager
Patrick's Wine Barn
05.2019 - Current
- Analyzed sales data for strategic planning and resource allocation.
- Established a welcoming atmosphere to encourage repeat business.
- Motivated staff to achieve store goals for enhanced sales productivity.
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales trends to adjust inventory orders for improved turnover.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Approved regular payroll submissions for employees.
EMS Volunteer
Wantage First Aid Squad
06.2019 - 06.2021
- Conducted thorough equipment inspections before each shift to ensure all necessary supplies were available for effective patient care delivery.
- Utilized critical thinking skills to quickly assess situations and adapt treatment plans as necessary for optimal patient outcomes.
- Improved patient care by providing timely and accurate pre-hospital assessments, treatments, and interventions.
- Assisted advanced life support providers in administering medications, performing intubations, and managing cardiac events.
- Collaborated with multidisciplinary teams to provide comprehensive patient care during complex medical emergencies.
- Provided supportive measures such as oxygen administration or splinting to patients before and during transportation to hospital.
- Maintained accurate documentation of patient encounters according to regulatory standards while protecting sensitive personal information.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Provided compassionate care for patients in crisis, including those experiencing emotional distress or mental health concerns.
- Demonstrated commitment to ongoing professional development by participating in training sessions, workshops, and conferences.
Education
High School Diploma -
High Point Regional High School
Sussex, NJ06-2021
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Outstanding communication skills
- Retail inventory management
- Employee training
- Time management
- Operations management
- Leadership development
- Mathematical aptitude
Timeline
EMS Volunteer
Wantage First Aid Squad
06.2019 - 06.2021
Manager
Patrick's Wine Barn
05.2019 - Current
High School Diploma -
High Point Regional High School
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