Sean Forte
Sr. Human Resources Manager
Pflugerville,TX
Summary
Conscientious and compassionate human resources professional with a drive for helping business partners reduce risk, while being a bridge builder within organizations. Skilled at partnering with leadership teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Sr. Mgr Human Resources - CHRT Leave of Absence
Progressive Insurance
07.2023 - Current
- Established strong relationships with internal and external business partners to effectively execute on organizational priorities.
- Implemented and developed operational standards, and procedures to maintain compliance with federal, state, and local leave regulations.
- Championed organizational change to enhance our work environment, and a culture of belonging.
- Led the organization through operational system changes.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Vice Chair & Chair
Parent Connection Employee Resource Group
01.2020 - Current
- Provided strategic oversight for the Parent Connection Employee Resource Group.
- Planned and directed events focused on supporting parents and caregivers.
- Provided advocacy for parents and caregivers when policies and benefits were being considered.
- Ensured succession plan was in place for Parent Connection executive board.
- Supported career growth and development for board members.
Sr. Human Resources Manager
Progressive Insurance
01.2021 - 07.2023
- Provided leadership for the HR team that supports the National Sales Organization of ~2000 employees.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans
- Ensured consistent compliance of our company policies and procedures across multiple regions.
- Thoroughly investigated employee policy violations to support and maintain a healthy work environment.
- Implemented leadership best practices which improved employee retention.
- Evaluated employee engagement initiatives, and and provided strategic improvement recommendations to business partners.
- Developed and executed diversity, equity and inclusion initiatives, which resulted in improved hiring practices, and employee engagement.
- Provided executive coaching to support leadership development.
- Created leadership development strategy focused on leveraging emotional intelligence, which improved retention and contributed to a culture of belonging.
Human Resources Consultant I-IV
Progressive Insurance
08.2013 - 12.2020
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Drove change management practices to enable organizational effectiveness and incorporate diversity and inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Facilitated diversity, equity, and inclusion planning and developed strategies to foster employee engagement and commitment.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
- Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Liaised between multiple business divisions to improve communications.
Claims Representative
Progressive Insurance
03.2008 - 08.2013
- Interviewed policyholders to verify information and obtain additional details.
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
- Proposed settlements to resolve claims.
Education
Bachelor of Arts - Political Science
Xavier University of Louisiana
New Orleans, LA 08.2003 - 05.2007
Master of Science - Human Resources Management
Abilene Christian University
Abilene, TX 08.2011 - 05.2013
Skills
Employee Relations
Policy Development
Leadership Development
Workplace Investigations
Organizational Development
Diversity Equity & Inclusion
Succession Planning
Employee Onboarding
Certification
SHRM-SCP - SHRM Senior Certified Professional
Additional Information
Multi-Cultural Leadership Development Program (MLDP) Graduate - 2018
Timeline
Sr. Mgr Human Resources - CHRT Leave of Absence
Progressive Insurance
07.2023 - Current
Sr. Human Resources Manager
Progressive Insurance
01.2021 - 07.2023
Vice Chair & Chair
Parent Connection Employee Resource Group
01.2020 - Current
Human Resources Consultant I-IV
Progressive Insurance
08.2013 - 12.2020
Master of Science - Human Resources Management
Abilene Christian University
08.2011 - 05.2013
Claims Representative
Progressive Insurance
03.2008 - 08.2013
Bachelor of Arts - Political Science
Xavier University of Louisiana
08.2003 - 05.2007