Sean Garnett
Keller,TX
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.
Skilled leader bringing United States Marine Corps background and level-headed approach to crisis situations. Facilitates communication, coordinates responses and protects general public during natural and man-made disasters. Offers analytical mindset and good planning abilities honed in challenging environments.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Barista
Barnes and Noble
Southlake, TX
07.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
6073 Ground Support Equipment Technician
United States Marine Corps
Jacksonville, NC
05.2017 - Current
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting maintenance operations
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Performed maintenance on ground support equipment in order to meet mission requirements
- Maintain electrical and physical records of all gear and equipment used for aircraft maintenance
- Transported equipment between multiple locations to help with mission readiness
- Developed skills in Microsoft Excel, Records Management programs, electrical wiring, refrigeration, hydraulics, and small unit leadership
- Developed team communications and information for maintenance meetings
- Received incoming calls and messages and addressed or triaged phone requests
- Operated with high integrity, built trust, and earned sustained credibility with internal and external Marine Corps units
Bookseller
Barnes & Noble
McLean, VA
03.2016 - 05.2017
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations
- Processed information and merchandise through POS register system
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
- Assisted customers with locating and choosing merchandise in any store department
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every two hours
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Cultivated ability to recall customers' names and address each by name
- Made and served hundreds of café beverages per day with speed, quality and consistency
Pre-loader
United Parcel Service
Alexandria, VA
08.2014 - 04.2016
- Sorted and loaded customer packages into delivery truck for daily delivery
Sales Support Associate
Best Buy Co Inc.
Arlington, VA
10.2013 - 07.2014
- Assisted customers by answering questions and fulfilling requests
- Stocked merchandise such as: video games, movies, computers, televisions, speakers, CDs
- Helped customers find merchandise
- Kept the store looking net
- Communicated with customers about store offerings, including policies, restrictions and refund policies
- Designed and deployed new display ideas to improve accessibility to merchandise
Dairy Clerk
Kroger
Fort Worth, TX
08.2012 - 10.2013
- Delegated tasks and gave direction to team of 4 employees within dairy department
- Performed general housekeeping in dairy department and cleaned and sanitized all work areas
- Organized delivery schedules for milk delivery services and dairy products
- Checked department signage and confirmed proper pricing, making sure sale items accurate
- Trained new dairy clerks on rotation systems, product management and customer service
- Handled large dairy section by maintaining section cleanliness, product rotation and displays
- Restocked cases with new merchandise and removed expired items for proper disposal
- Answered questions from customers and discussed new products placed in dairy cases
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Greeted customers and directed to requested products in any department
Warehouse Packer
Williamson-Dickie Mfg. Co
Fort Worth, TX
08.2011 - 07.2012
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
- Added packed boxes to conveyor belts for movement to shipping stations
Team Sports Sales Associate
Academy Sports + Outdoors
Fort Worth, TX
11.2010 - 07.2011
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Ordered trampolines for customers, and set up home delivery for customers
Skills
- Knowledge of support equipment
- Equipment set up
- Equipment inspection and testing
- Equipment care
- Pre-operational equipment checks
- Leadership
- Personable and approachable
- Administrative skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Promoted meritoriously (twice)
- Successfully met mission readiness during deployment and detachments
- Dairy department was top five highest in revenue during the holidays
Education
Associate of Arts - Interdisciplinary Studies
American Military University
Charles Town, WV 07.2022 - 10.2023
High School Diploma -
Saginaw High School
Saginaw, TX 08.2006 - 06.2010
Timeline
Barista
Barnes and Noble
07.2023 - Current
Associate of Arts - Interdisciplinary Studies
American Military University
07.2022 - 10.2023
6073 Ground Support Equipment Technician
United States Marine Corps
05.2017 - Current
Bookseller
Barnes & Noble
03.2016 - 05.2017
Pre-loader
United Parcel Service
08.2014 - 04.2016
Sales Support Associate
Best Buy Co Inc.
10.2013 - 07.2014
Dairy Clerk
Kroger
08.2012 - 10.2013
Warehouse Packer
Williamson-Dickie Mfg. Co
08.2011 - 07.2012
Team Sports Sales Associate
Academy Sports + Outdoors
11.2010 - 07.2011
High School Diploma -
Saginaw High School
08.2006 - 06.2010
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