Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Consulted with customers to assess needs and propose optimal solutions.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Cultivated a positive work environment through team building activities.
Trained and motivated employees to perform daily business functions.
Optimized workflow processes through careful analysis of operational needs and resource allocation.
Improved safety standards by regularly reviewing protocols and implementing necessary updates.
Inspected, maintained and repaired trucks, heavy equipment and tools to ensure safety for myself and employees alike.
Journeyman Ironworker
Ironworkers Local 424
2018 - 2022
Maintained high-quality workmanship through precise cutting, fitting, and aligning of steel components.
Increased overall team competency by providing mentorship and guidance to apprentice ironworkers, sharing knowledge and expertise.
Supervised 3-10 employees dependent on manpower needed to complete various projects.
Demonstrated adaptability in the face of unexpected challenges, employing creative problem-solving skills to devise effective solutions on the job site.
Expedited construction timelines through proficient use of cranes for accurate placement of structural elements.
Improved workplace organization by maintaining a clean job site, reducing hazards and increasing efficiency.
Ensured project safety through diligent inspection of equipment and adherence to safety protocols.
Safeguarded fellow workers from potential hazards by diligently maintaining proper fall protection systems during all phases of construction activity.
Reviewed work plans and blueprints to ascertain all requirements for project.
Achieved lasting connections between materials using skilled techniques such as riveting, welding, and bolting.
Delivered reliable performance in extreme weather conditions while working at significant heights on a variety of projects.
Supported successful project completion with timely installations of metal decking, stairs, and handrails as required.
Enhanced structural integrity by skillfully welding and bolting iron components.
Erected structural steel and iron frameworks for bridges, buildings and other structures.
Complied with OSHA and company safety guidelines for height safety, lock out tag out, confined space, and hazardous material handling.
Used appropriate safety measures and encouraged other team members to do same in effort to avoid job site injuries.
Ironworker Apprentice
XTX Associates
2014 - 2018
Reduced project completion time by efficiently collaborating with team members to erect metal frameworks.
Increased accuracy in material placement by skillfully reading blueprints and interpreting technical drawings.
Developed strong problem-solving techniques while adapting to unforeseen challenges during project execution phases.
Excelled in fast-paced environments due to quick learning abilities and adaptability towards various construction methods.
Contributed to on-time project delivery through effective communication with supervisors and other tradespeople.
Ensured safety at the worksite by rigorously following industry standards and OSHA regulations.
Laborer, Mechanic and Equipment Operator
Yacko & Sons Excavation and Tree Service
2010 - 2014
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.