Sean Gorrow
Vancouver,WA
Summary
Dedicated ASE Certified Master Automotive Technician with 15+ years in service and repair. Friendly and upbeat professional, enthusiastic about doing the work in an efficient and organized way. Focused on customer satisfaction, supporting the team, and meeting shop targets by applying superior work ethic, mechanical knowledge, and excellent customer service skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Technician
Tesla
Vancouver, WA
04.2022 - 04.2024
- Conducted service visits to diagnose and repair problems.
- Successfully completed Instructor Led Training in Basic Chassis and Alignment, DAS, Electrical Diagnosis and Repair, HV Penthouse, HV BUS and Diagnosis, Diagnostic Fundamentals, and Infotainment.
- Resolved software-related issues by troubleshooting programs and applications.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Evaluated, repaired and aligned vehicle suspensions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Senior Automotive Technician
Green Drop Garage
Portland, OR
12.2019 - 04.2022
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Performed maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Evaluated, repaired and aligned vehicle suspensions.
- Tested electronic components and computer controls.
Automotive Technician
Tom Dwyer Automotive Services Inc.
Portland, OR
08.2013 - 09.2019
- Conducted inspections and tests to verify safety and compliance with emissions limits.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Evaluated, repaired and aligned vehicle suspensions.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Automotive Technician
Broadway Kia
307 NE Broadway St, Portland, OR
03.2011 - 08.2013
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Evaluated, repaired and aligned vehicle suspensions.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Performed minor maintenance services including gasket replacements, coolant flushes, and tune-ups.
- Completed repairs and maintenance on new and used vehicles.
Automotive Technician
Hillsboro Hyundai
Gorrow2871 SW Tualitin Valley Hwy, Hillsboro, OR
03.2010 - 12.2011
- Completed repairs on maintenance on Hyundai, and multi-line used vehicles.
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Evaluated, repaired and aligned vehicle suspensions.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Conducted inspections and tests to verify safety and compliance with emissions limits.
Education
Associate of Applied Science - Automotive Service Technology
Portland Community College
Portland, OR06.2003
Skills
- Recent Tesla alum with experience diagnosing and repairing high voltage and low voltage circuits
- Excellent customer service skills with experience in retail management
- Multi-line vehicle experience with an emphasis on Asian imports
- Troubleshooting and diagnostics with electrical circuits and diagrams
- Suspension and alignment experience
- Brake systems knowledge
- Drivability issues
Certification
ASE Master Automobile Technician
ASE ID # ASE-1483-2345
Timeline
Service Technician
Tesla
04.2022 - 04.2024
Senior Automotive Technician
Green Drop Garage
12.2019 - 04.2022
Automotive Technician
Tom Dwyer Automotive Services Inc.
08.2013 - 09.2019
Automotive Technician
Broadway Kia
03.2011 - 08.2013
Automotive Technician
Hillsboro Hyundai
03.2010 - 12.2011
Associate of Applied Science - Automotive Service Technology
Portland Community College
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