Sean Groomer
Martinsville,IN
Summary
Experienced Access Control and Security Systems Technician with expertise in installing, programming, and maintaining enterprise-level access control and surveillance systems. Skilled in low-voltage wiring, network connectivity, and troubleshooting hardware and IP devices in critical healthcare environments. Highly detail-oriented with a strong focus on documentation, system reliability, and project management across new construction and renovation projects.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Integrations Specialist
Mobile Communications of Amerca (MCA)
Indianapolis, IN
04.2025 - Current
- Access Control Technician
- Community Health Network – Greater Indianapolis, IN
- Installed, programmed, and supported enterprise access control and integrated security systems across multi-site hospital environments.
- Executed low-voltage cabling (Cat5e/Cat6), including routing, fishing, termination, and testing for both security and network infrastructure.
- Configured and integrated IP and analog surveillance systems, including device setup, troubleshooting, and management within Milestone VMS.
- Wired and terminated access control panels and 1320 boards, including relays and field devices for door control systems.
- Installed and serviced card readers, door strikes, door contacts, REX devices, automatic door operators, intercoms, ETPs, and lockdown systems.
- Built and tested RJ45 patch cables to ensure reliable network connectivity for IP-based security devices.
- Diagnosed and resolved electrical, hardware, and network-related issues in mission-critical healthcare environments.
- Supported new construction and renovation projects, ensuring systems met design specifications and operational requirements.
- Maintained thorough, accurate documentation for all access control activities, improving traceability and system accountability.
- Utilized PlanGrid to track, document, and complete work orders across multiple facilities.
- Analyzed customer feedback to identify areas for product improvement and service enhancement.
- Collaborated with cross-functional teams to streamline communications processes and improve operational efficiency.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Collaborated with our warehouse to get products out to the job site on time along with staging the equipment.
Electrical/Technical/Security Service Specialist
Convergint Tecnologies
Indianapolis, IN
03.2023 - 04.2025
- Providing the best possible customer service experience to both small and large financial organizations across the nation with consistent experience in the following areas:
- Video Management Systems- Verint, March Networks, Network Video Recorders, Analog and IP Cameras.
- Responsible for the troubleshooting, programming and installation of IP Cameras, Analog Cameras, and NVR’s.
- Implemented troubleshooting procedures for IP and Analog cameras, achieving substantial improvements in system reliability and customer satisfaction.
- Intrusion Detection Systems- Verex, DMP, Pacom
- Installation, troubleshooting, programming and repair of commercial intrusion detection equipment.
- Consistent hands-on experience with ATM’s, safes, vaults, keypads, bait traps, sound detectors, glass breaks, heat detectors, seismic detectors, hold up buttons, motion detectors, tamper switches, and door contacts.
- Pnuematic Tube Systems, Deal Drawers, Night Drops- Hamilton, Diebold, Fortis, Bavis
- Capable of preforming inspections in order to diagnose issues, troubleshoot, make repairs, and suggest customer upgrades.
- Heavily involved in parts verification and correct parts ordering procedure.
- Other areas of expertise include:
- NCR, Hyosung
- Troubleshooting software and hardware issues
- ATM initialization and bring lives.
- Broad knowledge of digital and conventional locks
- Manipulation of safe deposit locks for entry without key
Senior Residential Installation & Service Technician CT4
Comcast
Bloomington, IN
04.2018 - 03.2023
- As an Installation & Service Technician I installed and repaired all overhead or underground coaxial communications. Create and troubleshoot all wired and wireless connections between plant to customer and/or business devices. New installations to trouble calls - Verified all coaxial and wiring installations meet OES standards, ensuring compliance and reducing service callbacks.
- Experienced in working with CAT 5/6 wiring. As well as working with and helped install wireless security cameras.
- Calmly assessing and diagnosing complex connectivity issues, utilizing structured testing to deliver timely solutions and enhance customer satisfaction.
- Presented with opportunity to be a PAL Tech at the beginning of 2022. PAL techs are responsible for training all new hires.
- Top metrical technician in 2021 & 2022.Verified all coaxial and wiring installations meet OES standards, ensuring compliance and reducing service callbacks.
Education
General Studies -
Ivy Tech Community College
Bloomington, IN01.2013
High School - undefined
Bloomington High School North
Bloomington, IN06.2011
Skills
- Lift Certified
- Customer Service
- Climbing
- Plant Development
- Communication
- Problem Solving
- Security Hardware
- Construction Management
- Time Management
- Preventative Maintenance
- Access Control Systems
- IP Networking
- Low-Voltage wiring
- CCTV (IP & Analog)
- Panel Wiring & Relays
- Cat5e/Cat6 Termination
- Milestone VMS
- Troubleshooting & Diagnostics
- System Integration
- PlanGrid Documentation
- Documentation & Project Tracking
- Rough-in 1G and 2G Raceways
- Quality assurance
- System installations
- Schematics interpretation
- Technical troubleshooting
Certification
Lift Certified
COURSES
- Leadership Training at SCTE (Aug 2022 - Present)
- Ladder Certification at Comcast (Jan 2023 - Present)
- XR150/550 Access Control Basics at DMP University (Nov 2023 - Present)
- X1 Series Firmware Version 214 at DMP University (Nov 2023 - Present)
- X1 Programming and Setup at DMP University (Nov 2023 - Present)
- X1 Installation at DMP University (Sep 2023 - Present)
- X1 Output Module at DMP University (Nov 2023 - Present)
- X1 Elevator Controller at DMP University (Sep 2023 - Present)
- Access Control with DMP at DMP University (Sep 2023 - Present)
- SR3 Bluetooth and Proximity Reader at DMP University (Sep 2023 - Present)
- 734N and 734N-POE Version 105 at DMP University (Sep 2023 - Present)
- Alarm Systems at DMP University (Sep 2023 - Present)
- 4000 Series Camera at DMP University (Sep 2023 - Present)
- Two-Factor Authentication at DMP University (Sep 2023 - Present)
- MCA Fleet Safety Manual
- MCA Hazard Communication Policy
- Fall Protection for General Industry
- Ladder Safety
- MCA Elevated Fall Protection Policy
- MCA Personal Protective Equipment Policy
- Electrical Awareness Safety
- MCA Fleet Program Guide
Timeline
Security Integrations Specialist
Mobile Communications of Amerca (MCA)
04.2025 - Current
Electrical/Technical/Security Service Specialist
Convergint Tecnologies
03.2023 - 04.2025
Senior Residential Installation & Service Technician CT4
Comcast
04.2018 - 03.2023
High School - undefined
Bloomington High School North
General Studies -
Ivy Tech Community College