Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Lube Service Technician
INFINITI of Naperville
Naperville, IL
09.2021 - 06.2025
Performed oil changes, tire rotations, filter replacements, and other basic maintenance services on vehicles.
Tested battery condition using a variety of diagnostic equipment.
Reviewed completed work and road-tested vehicles.
Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Diagnosed mechanical problems using computerized diagnostic equipment.
Repaired or replaced worn out brakes and shock absorbers.
Checked fluid levels of transmission, power-steering, brake and cooling systems.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Conducted visual inspections for signs of wear or damage in belts and hoses.
Assisted in maintaining cleanliness of service bays by cleaning up spilled fluids or debris after job completion.
Maintained tools, test equipment and materials, keeping work areas organized.
Shift Leader
Five Guys
Bolingbrook, IL
12.2019 - 09.2021
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Monitored employee performance and provided feedback for improvement.
Monitored inventory levels and ordered supplies as needed.
Adhered to all health code regulations while preparing food items for customers.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Assisted in training new employees on shift operations.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Director of Business Development at Allegra Marketing Print Mail - NapervilleDirector of Business Development at Allegra Marketing Print Mail - Naperville