Sean Harris
Gonzales,LA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
3
3
years of professional experience
Work History
Server
Salt And Light
11.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Co Owner
Alpha Nutrition
03.2022 - 01.2023
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Increased overall profitability by identifying cost-saving measures and optimizing resource allocation.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Established a comprehensive employee training program to ensure consistent service standards across all departments.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
Server Shift Leader
Mis Padres
09.2020 - 04.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Streamlined shift operations for increased efficiency by implementing effective delegation and task prioritization.
- Increased team productivity with thorough training sessions and consistent performance feedback.
- Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Collaborated with management to develop strategies for attracting new customers, resulting in increased sales revenue.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Education
Associate of Applied Science - Process Technology
River Parish Community College
05.2025
Skills
- Policy and procedure implementation
- Business Growth
- Systems Management
- Operations Management
- Inventory Management
- Marketing expertise
- Small business operations
Timeline
Server
Salt And Light
11.2022 - Current
Co Owner
Alpha Nutrition
03.2022 - 01.2023
Server Shift Leader
Mis Padres
09.2020 - 04.2022
Associate of Applied Science - Process Technology
River Parish Community College
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