Dedicated and driven web developer. Motivational and organizational problem-solver with advanced interpersonal skills. Experience stepping into roles and quickly making positive changes to drive company success.
Hi, I’m
Sean Haugen
Brooklyn Center,MN
Summary
Overview
2
years of professional experience
Work History
Showdown Displays
Internal Systems Developer
05.2023 - Current
Job overview
- Designed user-friendly software interfaces to simplify overall product management
- Worked in team environment to produce high-quality programs and applications
- Conducted full lifecycle software development from planning to deployment and maintenance
- Installed, configured and executed server software
- Coordinated specifications and requirements for project technical needs
- Determined job priorities for multiple projects and communicated sequencing, priorities and timelines to entire team.
Showdown Displays
Customer Service Advocate
09.2021 - 05.2023
Job overview
- Work with coworkers to solve customers problem
- Established a foundation for a company wide digital library via sharepoint
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Educated customers on products, special pricing opportunities and company offerings
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Consulted with customers to resolve service and billing issues
- Answered inbound calls, chats and emails to facilitate customer service
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Thread Software
Freelance Front End Developer
07.2022 - 09.2022
Job overview
- Built layouts according to customer parameters using HTML5 and CSS3
- Created successful websites that met requirements for objectives such as load speed and design
- Brought mock-ups to life with HTML, CSS and JavaScript
- Continued self-education and training to keep up with industry changes and trends
Education
University of MinnesotaMorris, MN
B.A.
University Overview
Skills
- HTML
- CSS
- Javascript
- React
- Nodejs
- Git
- UX/UI design
- Excel and Google sheets Proficient
- Attention to details
- Strong communication Skills
- Ability to handle and Prioritize multiple tasks
- Capable of working in fast Paced environment
- Multitasking and Prioritization
- Courteous with Strong Service Mindset
- Team-Oriented and Cooperative
- Process Improvement
- Establishing and Maintaining Customer Relationships
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Timeline
Internal Systems Developer
Showdown Displays
05.2023 - Current
Freelance Front End Developer
Thread Software
07.2022 - 09.2022
Customer Service Advocate
Showdown Displays
09.2021 - 05.2023
University of Minnesota
B.A.
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