Sean Heffner
Salado
Summary
Experienced manager with a proven record in program and project management, team leadership, and training in wireless in-building solutions and fiber optic technology. Successfully delivered high-impact programs across large, complex DAS (Distributed Antenna Systems), small cell, and fiber to the edge deployments, ensuring seamless connectivity for enterprise and mission-critical applications. Demonstrated proficiency in aligning business objectives with innovative optical in-building solutions, driving operational excellence. Skilled at leading cross-functional teams, managing vendor relationships, and implementing process improvement initiatives to optimize project outcomes. Enthusiastic about enabling innovative fiber optic communications solutions to meet evolving industry demands.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Head of Project Delivery & Training
Corning Optical Communications
04.2021 - 03.2025
- Led the end-to-end delivery of wireless in-building projects, including DAS, small cell, and CBRS deployments, ensuring seamless integration with Corning’s fiber optic solutions
- Developed and executed training programs for internal teams, partners, and customers on wireless infrastructure, RF network planning & optimization, and fiber-optic-enabled in-building networks, enhancing deployment efficiency and technical expertise
- Managed a high-performing project delivery team, overseeing planning, execution, and commissioning of large-scale wireless in-building solutions across large public sector, enterprise, healthcare, hospitality, and public safety sectors
- Standardized project management frameworks to improve on-time delivery, cost control, and risk mitigation, reducing project cycle times and optimizing resource allocation
- Spearheaded cross-functional collaboration between engineering, technology, sales, operations, and customer support teams to ensure project success and customer satisfaction
- Established best practices for site surveys, RF testing (iBwave, TEMS, PIM & sweep testing), and compliance with industry standards and regulatory requirements (FCC, NFPA, IFC)
- Drove continuous improvement initiatives, refining deployment methodologies and leveraging automation tools to enhance project tracking and reporting
- Served as a trusted advisor to clients and partners, providing technical guidance on wireless network design, fiber-to-the-edge solutions, and in-building coverage optimization
- Managed vendor and supplier relationships, ensuring high-quality components and seamless integration with Corning’s wireless and fiber optic ecosystem
Supervisor – Wireless PMO
Corning Optical Communications
12.2019 - 04.2021
- Led the Project Management Office (PMO) for Corning’s Wireless In-Building Solutions, overseeing the successful execution of DAS, small cell, and CBRS deployments across enterprise and large public sectors
- Supervised a team of project managers, providing mentorship, training, and strategic direction to ensure project efficiency, alignment with business goals, and adherence to industry standards
- Developed and implemented PMO best practices, including standardized project workflows, risk management frameworks, and KPI tracking to optimize project delivery
- Partnered with engineering, technology, sales, supply chain, and field operations teams to enhance project coordination, resource allocation, and customer satisfaction
- Managed project P&L, and cost control for wireless in-building projects, ensuring financial accountability and operational efficiency
- Spearheaded process improvement initiatives, streamlining project execution timelines and reducing deployment costs through enhanced vendor coordination and automation
- Functioned as a liaison between leadership and project teams, providing executive-level reporting on project status, risk assessments, and strategic recommendations
Regional Project Manager III – Wireless PMO
Corning Optical Communications
06.2014 - 12.2019
- Led the end-to-end management of wireless in-building projects across a multi-state region, overseeing the deployment of DAS in-building fiber optic solutions for large public sector, and enterprise customers
- Managed a portfolio of high-value projects, ensuring on-time delivery, budget control, and quality assurance while aligning with customer expectations, and Corning’s values & business objectives
- Served as the primary point of contact for clients, vendors, and internal stakeholders, facilitating seamless communication and project alignment
- Coordinated with engineering, technology, supply chain, and field operations teams to optimize resource allocation, streamline project execution, and mitigate risks
- Conducted site surveys, construction progression site walks, RF testing, and performance evaluations to ensure wireless networks met design specifications and regulatory requirements
- Ensured compliance with industry standards and safety regulations, overseeing quality assurance protocols for in-building wireless installations
Project Manager II – Custom Network Solutions (CNS)
Sprint Nextel Corporation
04.2008 - 06.2014
Manager – Business Customer Services (CNS Care)
Sprint Nextel Corporation
06.2005 - 04.2008
Supervisor – Customer Care
Sprint Nextel Corporation
03.2003 - 06.2005
Manager – Customer Engineering
Birch Telecom
12.2000 - 03.2003
Engineer II – International Provisioning & Circuit Design
MCI
05.1999 - 12.2000
Telecommunications Recruiter
Aerotek
08.1998 - 04.1999
Education
Bachelor of Science - Biology
West Texas A&M University
Canyon05-1998
Skills
- Project & Program Management (Agile, Waterfall, Hybrid)
- Cross-Functional Team Leadership
- Training & Development Programs
- In-Building Wireless Solution Deployment & Management (DAS, Small Cell, CBRS)
- RF Design & Optimization for indoor coverage
- Fiber Optic Technology
- Vendor & Supplier Relationship Management
- Budget Management & Cost Optimization
- Risk Assessment & Mitigation
- Stakeholder Communication & Collaboration
- Process Improvement & Standardization
- Structured Cabling
- Project Management Tools (Procore, MS Project, Saleforce, Jira)
- Process Improvement & Lean Methodologies
- Training Development & Delivery
Certification
- Program Management Professional (PgMP) - Project Management Institute.
Timeline
Head of Project Delivery & Training
Corning Optical Communications
04.2021 - 03.2025
Supervisor – Wireless PMO
Corning Optical Communications
12.2019 - 04.2021
Regional Project Manager III – Wireless PMO
Corning Optical Communications
06.2014 - 12.2019
Project Manager II – Custom Network Solutions (CNS)
Sprint Nextel Corporation
04.2008 - 06.2014
Manager – Business Customer Services (CNS Care)
Sprint Nextel Corporation
06.2005 - 04.2008
Supervisor – Customer Care
Sprint Nextel Corporation
03.2003 - 06.2005
Manager – Customer Engineering
Birch Telecom
12.2000 - 03.2003
Engineer II – International Provisioning & Circuit Design
MCI
05.1999 - 12.2000
Telecommunications Recruiter
Aerotek
08.1998 - 04.1999
Bachelor of Science - Biology
West Texas A&M University
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