Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
Certification
41
41
years of professional experience
Work History
Customs Protection Officer
Allied Universal Security Services
Grand Rapids, MI
04.2025 - Current
Conducted regular patrols to identify potential hazards and prevent incidents.
Monitored premises to ensure safety and security of personnel and property.
Responded to emergencies, providing immediate assistance and coordinating with law enforcement.
Documented daily activities and incidents accurately in reports for management review.
Demonstrated adaptability by adjusting seamlessly between various sites at short notice
Monitored CCTV cameras and alarm systems for security breaches.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Examined doors, windows and gates to verify security.
Issued access cards to authorized personnel to monitor access points.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Driver Manager
Equity Transportation
Walker, MI
02.2001 - 03.2025
Managed a team of XX dispatcher drivers, overseeing their daily schedules and ensuring timely delivery of goods
Coordinated with customers to schedule deliveries and address issues, enhancing customer satisfaction
Resolved customer complaints regarding late or damaged deliveries promptly and effectively
Built relationships with vendors and suppliers to negotiate favorable transportation terms, supporting cost-effective operations
Addressed customer complaints about late or damaged deliveries promptly, improving service quality and customer trust
Maintained accurate records of all deliveries, including tracking numbers, customer signatures, and proof of delivery
OTR Truck Driver
Darjon Express
Gowen, MI
08.1998 - 01.2000
Managed time efficiently to meet tight schedules and deadlines for multiple deliveries
Managed time to consistently meet tight delivery schedules and deadlines
Employed GPS navigation to identify and take the most efficient routes for each trip
OTR Truck Driver
Warner Transportation
Belding, MI
06.1994 - 09.1998
Delivered goods and materials nationwide, achieving on-time and safe transportation for all shipments
Adhered to all traffic laws, regulations, and company policies while operating commercial vehicles
Performed routine inspections of vehicles before and after trips to ensure proper functioning and safety compliance
Communicated with dispatchers to receive instructions, update delivery status, and promptly report issues or delays
Communicated effectively with dispatchers to receive instructions, update delivery status, and report any issues or delays
Provided friendly customer service during pickups and deliveries, enhancing client satisfaction and fostering positive relationships
Petty Officer Second Class
US Navy
10.1985 - 05.1994
Conducted routine patrols and surveillance of military installations to ensure the safety and security of personnel, equipment, and facilities
Enforced military laws, regulations, and policies to maintain discipline and order within the military community
Responded promptly to emergency situations such as accidents, disturbances, or criminal activities to provide immediate assistance and support
Performed vehicle inspections at entry points to prevent unauthorized access and ensure compliance with security protocols
Collaborated with local law enforcement agencies to coordinate joint operations or investigations.
Maintained accurate incident records for future reference, enhancing response strategies and situational awareness
Maintained accurate records of incidents reported by individuals or observed during patrols for future reference or analysis purposes
Secured personal belongings, vehicles, and residences of military personnel during deployments, ensuring peace of mind and operational readiness
Provided support to military personnel during deployments or overseas assignments by ensuring their personal belongings, vehicles, and residences were secure