Sean Hickey
Norman,OK
Summary
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Competent ramp agent with exemplary communication skills. Highly effective working as both part of team and in solitary role. Over 2 years of experience with nationwide airline services company.
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Unbiased Referee with 2-year track record of providing leadership and guidance both on and off field. Skilled in performance assessment and policy enforcement. Makes quick, ethical decisions to facilitate game play.
Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.
Overview
5
5
years of professional experience
Work History
Intramural Sports Official
OU Fit+Rec
Norman, OK
10.2021 - 05.2022
- Promoted good sportsmanship among players.
- Communicated with fans, coaches, players and other umpires.
- Explained and taught regulations and rules to players and coaches.
- Inspected sporting equipment for compliance with safety and event regulations.
- Verified accuracy of score calculations before winners were announced.
- Established clear benchmarks for performance and monitored individual and team progress.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Assessed players and equipment to verify conformance to event rules and safety standards.
- Added and subtracted points from scores, tabulated penalties and keep accurate totals for each game.
Coaching Intern
Deer Creek Middle School
Edmond, OK
09.2021 - 10.2021
- Developed game plans and adjusted to meet various game situations.
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Established clear benchmarks for performance and monitored individual and team progress.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Food Service Worker
Old School Bagel Cafe
Norman, OK
05.2020 - 09.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Cooked batches of food according to standard recipes.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Created appealing food arrangements for party trays and specialized orders.
Coaching Intern
Deer Creek Middle School
Edmond, OK
08.2020 - 10.2020
- Developed game plans and adjusted to meet various game situations.
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Established clear benchmarks for performance and monitored individual and team progress.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
Airport Ramp Agent
U.S. Aviation
Oklahoma City, OK
02.2018 - 03.2020
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 20 daily flights.
- Connected electrical power unit and hoses to aircraft.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Operated equipment while observing standard safety procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Drove vehicles to deliver products and picked-up rejected or defective materials for return.
Coaching Intern
Deer Creek High School
Edmond, OK
09.2019 - 11.2019
- Developed game plans and adjusted to meet various game situations.
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Established clear benchmarks for performance and monitored individual and team progress.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
Intramural Sports Official
OU Fit+Rec
Norman, OK
09.2017 - 02.2018
- Promoted good sportsmanship among players.
- Communicated with fans, coaches, players and other umpires.
- Explained and taught regulations and rules to players and coaches.
- Inspected sporting equipment for compliance with safety and event regulations.
- Verified accuracy of score calculations before winners were announced.
- Established clear benchmarks for performance and monitored individual and team progress.
- Notified players, coaches and officiating team of rule infractions and relevant penalties.
- Educated athletes, coaches and fellow officials about game rules and regulations.
- Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Assessed players and equipment to verify conformance to event rules and safety standards.
Retail Cashier
Frontier City Theme Park
Oklahoma City, OK
04.2017 - 08.2017
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Part Time Mover/Junk Hauler
On Call Junk Haul
Edmond, OK
05.2016 - 08.2016
- Fastened chains, straps, covers and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
Education
Bachelor of Science - Sports Science
University of Oklahoma
Norman, OK12.2022
Skills
- Reactions Awareness
- Play Clock Control
- Good Judgment
- Points Determination
- Productivity and Efficiency
- Heavy Lifting Capacity
- Plating and Presentation
- Cash Register Operation
- Customer Transactions
- Merchandise Stocking
- Belt Conveyors
- Airline Policies
- Physical Strength and Stamina
- Mobile Work
- Training and Coaching
Timeline
Intramural Sports Official
OU Fit+Rec
10.2021 - 05.2022
Coaching Intern
Deer Creek Middle School
09.2021 - 10.2021
Coaching Intern
Deer Creek Middle School
08.2020 - 10.2020
Food Service Worker
Old School Bagel Cafe
05.2020 - 09.2021
Coaching Intern
Deer Creek High School
09.2019 - 11.2019
Airport Ramp Agent
U.S. Aviation
02.2018 - 03.2020
Intramural Sports Official
OU Fit+Rec
09.2017 - 02.2018
Retail Cashier
Frontier City Theme Park
04.2017 - 08.2017
Part Time Mover/Junk Hauler
On Call Junk Haul
05.2016 - 08.2016
Bachelor of Science - Sports Science
University of Oklahoma
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