Experienced food service and customer support professional with a strong background in cooking, cashiering, and guest care. Known for reliable service, food safety, and smooth teamwork in fast-paced settings.
Overview
22
22
years of professional experience
Work History
Housekeeper
Crothall Compass Health
Lexington, KY
01.2026 - Current
Cleaned patient rooms and bathrooms following Crothall Compass Health sanitation standards.
Disinfected high-touch surfaces using approved cleaning agents and PPE.
Collected and disposed of trash, linen, and waste to maintain cleanliness in assigned care areas.
Restocked soap, paper products, and cleaning supplies to ensure availability in patient spaces.
Certified Peer Support Specialist/Customer Service Associate
The Walker House
Lexington, KY
09.2025 - 12.2025
Facilitated peer support groups using trauma-informed and person-centered approaches.
Supported Walker House residents through recovery-focused peer conversations and active listening.
Modeled recovery skills and healthy coping during daily resident support.
Assisted residents with goal setting and personal recovery plans.
Coordinated referrals to community resources, treatment programs, and housing services.
Collaborated with Walker House staff on care coordination and resident needs.
Documented resident interactions and notes in confidential case records.
Cook/ Cashier/ Baker
DV8 Kitchen and Bakery
Lexington, KY
11.2024 - 08.2025
Baked breads, pastries, and desserts for daily service and display cases.
Prepared DV8 Kitchen and Bakery menu items, ensuring adherence to standard recipes and portioning for consistency.
Prepped ingredients for kitchen and bakery stations, ensuring readiness for efficient service during opening shifts.
Monitored ovens, grills, and warmers to maintain proper cooking temperatures.
Operated grills, fryers and broilers to cook items to quality guidelines.
Followed food safety and sanitation standards across prep areas and work surfaces.
Restocked ingredients in kitchen to ensure availability for cooking tasks., pans, and packaging for smooth service flow.
Cleaned kitchen equipment and tools post-service to uphold hygiene standards across all work areas.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Communicated with team members to coordinate orders and kitchen timing.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Patient Cook
HHS Mercy Health Hospital
Batavia, OH
12.2023 - 11.2024
Prepared patient meals following Mercy Health Hospital recipes and diet orders.
Followed special diet instructions for cardiac, diabetic, and soft food trays.
Assessed food quality, portion size, and tray accuracy before service.
Operated kitchen equipment for safe, timely meal production at HHS Mercy Health Hospital.
Maintained sanitation standards across prep areas, equipment, and work surfaces.
Stored ingredients properly and rotated stock to support hospital kitchen safety.
Chopped, diced, and sliced vegetables and fruits in preparation for busy service times.
Wrapped and labeled food items in storage to ensure safety and maintain freshness.
Assisted nursing staff with meal delivery and patient dining requests.
Transported pans and trays of food between work stations, stove, and refrigerator to streamline meal preparation.
Managed portion control using correct utensils during preparation and plating.
Resolved customer complaints regarding food quality or services provided.
Screen Printer/ Material Handler
Dualite Sales and Service
Williamsburg, OH
01.2023 - 12.2023
Set up screen printing presses for Dualite Sales and Service production jobs.
Mixed inks to match customer artwork and job specifications.
Inspected prints for coverage, smears, and color accuracy.
Cleaned screens, squeegees, and presses after production runs.
Maintained supply inventory for inks, emulsion, and substrates.
Followed safety procedures and shop standards during press operation.
Trained new operators on printing workflow and equipment care.
Server/ Cook/ Cashier/ Baker
DV8 Kitchen and Bakery
Lexington, KY
08.2021 - 01.2023
See Above.
Greeted guests and presented menu recommendations at DV8 Kitchen and Bakery
Took orders and relayed requests to kitchen and bakery teams
Served food, pastries, and beverages with accurate table timing
Tugger Operator/ Material Handler
Trane
Lexington, KY
01.2019 - 08.2021
Operated tugger carts to deliver Trane materials to production lines.
Pulled parts from inventory using Kanban and line-side pull signals.
Supplied assembly teams with correct components for Trane HVAC production.
Loaded and unloaded parts from trailers, docks, and warehouse staging areas.
Organized warehouse lanes and staging areas for smooth material flow.
Inspected tugger equipment for safety before daily Trane operations.
Followed set routes while driving the tuggers in order to minimize fuel consumption and maximize efficiency.
Reported shortages, damage, and equipment issues to supervisors promptly.
Followed Trane safety rules while moving materials through busy plant areas.
Server/Head Waiter
Saul Good Restaurant and Pub
Lexington, KY
07.2012 - 12.2018
Greeted guests at restaurant and pub, presented menus, and described daily specials.
Took food and drink orders accurately, using POS system for tableside service.
Delivered meals, appetizers, and beverages promptly to dining room and bar.
Checked guest needs regularly, refilled drinks, and resolved service concerns politely.
Coordinated with kitchen and bar staff to support smooth service flow.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided exceptional service to high volume of daily customers.
Processed payments, handled cash, and closed guest checks accurately.
Prepared tables, maintained clean dining areas, and reset seating for next guests.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Manager
The Coffee Pub
Lexington, KY
08.2010 - 07.2012
Managed daily café operations at The Coffee Pub.
Supervised baristas and front-of-house staff schedules.
Managed café opening procedures and closing procedures for The Coffee Pub.
Trained team members on drink preparation and service standards.
Coached, mentored and trained team members in order to improve their job performance.
Evaluated staff performance regularly and addressed issues.
Reviewed sales reports and adjusted staffing and stock needs.
Monitored inventory and ordered coffee, milk, and supplies.
Enforced customer service standards and resolved customer problems to uphold quality service.
Maintained cleanliness, safety, and food handling standards.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server/ Cook/ Manager
The Lafayette Club
Lexington, KY
09.2004 - 05.2010
Greeted club members with polished service in dining and lounge areas.
Presented menu selections and described daily features and beverage offerings.
Took accurate food and drink orders using club service procedures.
Coordinated with kitchen staff to deliver courses promptly and correctly.
Set and reset tables for private dining and special club events.
Operated POS terminals to input orders, split bills, and calculate totals.
Assisted in training new servers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Followed health safety guidelines when preparing and serving food products.
Checked food before serving it to customers.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served replacement items.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Directed and supervised kitchen staff in the preparation, cooking, and presentation of food.
Education
GED -
Henry Clay High School
Lexington, KY
05-2024
Skills
Food safety standards
Dietary meal preparation
Meal preparation
Menu item preparation
Portion control
Kitchen equipment operation
Inventory control
Order management
Detail-oriented
Team collaboration
Time optimization
Issue resolution
Client relations
Timeline
Housekeeper
Crothall Compass Health
01.2026 - Current
Certified Peer Support Specialist/Customer Service Associate