Sean Hosty
Haddonfield
Summary
Accomplished and focused professional with demonstrated success in developing and optimizing business efficiency. Adept in providing excellent customer service while focusing high pay-off improvements that maximize immediate bottom-line results. Self-motivated, can work independently or in a team. Has an excellent interpersonal skill, able to communicate and collaborate effectively with clients and co-workers at all levels.
Overview
25
25
years of professional experience
Work History
Owner/Operator
Destination Dogs
06.2012 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
Clubs Manager
Levy Restaurants
11.2010 - Current
- Responsible for managing the private clubs in a major sports arena with total food and beverage sales exceeding $300,000 an event
- Maintain labor cost, food cost and liquor cost at set goals
- Lead for all FOH operations including hiring, training and scheduling of service staff
- Review financial statements, sales and activity reports and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement on food costs, labor costs and supplies
- Ensure all health and sanitation requirements exceed city and state requirements
- Assist in the coordination of back stage catering for major recording artists and high profile entertainers
Manager
Jillian’s JBC Entertainment
04.2009 - 11.2010
- Responsible for managing a 24,000 sq foot restaurant and entertainment facility
- Directly interact with guest to ensure optimum satisfaction through table visits
- Assist in the coordination of concert events with national touring acts with ticket sales exceeding 2,000 per event
- Coordinate service for high profile Guests which include major recording artists
- Promote our NCAA and NFL football viewing increasing sales by $32,000
- Order and maintain inventory for liquor, beer, wine and redemption items for gaming room
- Review financial reports to measure productivity for the restaurant with sales exceeding $45,000 weekly
- Review and make daily kitchen line checks to ensure quality of food and portion control
Manager
Clydz Creative Food & Drink
12.1999 - 07.2008
- Responsible for managing a 2 million dollar Restaurant
- Reduced liquor costs by 2%
- Increased Sunday bar sales by $52,000 annually
- Ordered and maintained inventory of beer, wine, and liquor
- Coordinated management of staff, hiring, training and employee development
- Directed and coordinated activities of businesses ensuring safety and health requirements are met
- Co-wrote a prize winning cocktail list consisting of 80 recipes
Education
Bachelor of Arts - Political Science
Rutgers University
New Brunswick, NJSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Sales negotiation
- Staffing
- Operations oversight
- Inventory management
- Payroll processing
- Financial analysis
- Human resources
- Budget development
Timeline
Owner/Operator
Destination Dogs
06.2012 - Current
Clubs Manager
Levy Restaurants
11.2010 - Current
Manager
Jillian’s JBC Entertainment
04.2009 - 11.2010
Manager
Clydz Creative Food & Drink
12.1999 - 07.2008
Bachelor of Arts - Political Science
Rutgers University
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