Sean Howell
Dundalk,MD
Summary
Driven professional with a proven track record at Costas Inn, adept in workflow management and client engagement. Excels in problem-solving and data entry, enhancing operational efficiency and customer satisfaction. Demonstrates strong cross-functional teamwork and communication skills, contributing to a dynamic work environment. Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.
Overview
2
2
years of professional experience
Work History
Associate
Costas Inn
Dundalk, MD
09.2024 - Current
- Performed dish washing, cleaning, and food and drink service to maintain operational efficiency.
- Executed opening and closing procedures, ensuring store readiness and security.
- Completed all assigned tasks thoroughly to uphold high standards of service.
- Greeted customers to determine wants or needs.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Prepared merchandise for purchase or rental.
- Answered store and merchandise questions and led customers to wanted items.
- Processed payments using point-of-sale systems.
Cashier
Riverside Pizzeria
Belcamp, MD
05.2023 - 07.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped customers find specific products, answered questions, and offered product advice.
- Adhered to social distancing protocols and wore mask or face shield.
- Ensured compliance with all safety regulations within the store environment.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered phone calls to assist customers with questions and orders.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
High School Diploma -
Aberdeen Highschool
Aberdeen05-2024
Skills
- Preparing reports
- Data entry
- Problem-solving abilities
- Creative problem solving
- Loss prevention
- Industry trends
- Completed HVAC and Electric summer trade program
- Verbal and written communication
- Program support
- Client engagement
- Data collection and analysis
- Cross-functional teamwork
- Workflow management
Accomplishments
- Completed and passed an HVAC and Electric summer trade program
Timeline
Associate
Costas Inn
09.2024 - Current
Cashier
Riverside Pizzeria
05.2023 - 07.2024
High School Diploma -
Aberdeen Highschool