Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sean Hoyer

Boynton Beach,FL

Summary

Dynamic operations supervisor with a proven track record at FLYLAND, enhancing team productivity through effective staff management and training. Skilled in decision-making and customer service, I successfully improved client satisfaction and reduced turnover by fostering a positive work environment. Committed to achieving goals and driving operational excellence.

Overview

3
3
years of professional experience

Work History

Bht Supervisor/Operations

FLYLAND
02.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.

Behavior Technician

Reco
01.2023 - 02.2023
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Enhanced client progress by implementing individualized behavior intervention plans.
  • Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.

Sales Associate

Target
08.2022 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

General - General Studies

Beavercreek High School
Beavercreek, OH
06.1993

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Inventory control
  • Staff development
  • Team building
  • Operations management

Timeline

Bht Supervisor/Operations

FLYLAND
02.2023 - Current

Behavior Technician

Reco
01.2023 - 02.2023

Sales Associate

Target
08.2022 - 03.2024

General - General Studies

Beavercreek High School

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