Organized and dependable editorial assistant who is efficient at managing multiple projects with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Registry Administrative Coordinator
Shirley Ryan AbilityLab
11.2023 - Current
Supported newsletter team through recommending & conducting documentation changes needed
Coordinated with associate team members to develop proper solutions for day-to-day operations
Drafted and edited short info articles for the company website monthly
Managed digital files of patients information through Shirley Ryan AbilityLab portal charts
Proactively assisted up to 100 patient daily inquiries by addressing issues & resolving problems
Assisted with other administrative tasks as needed
Assistant Manager/Technician
UbreakIfix/Asurion Tech Solutions
01.2018 - 10.2023
Conducted data entry through documenting customer information regarding device's accounts and statuses
Accomplished store quotas through performing up to 100 electronic device repairs a week
Maintained business inventory through proper administrative organizational management
Promoted teamwork within the workplace by encouraging staff collaboration for unique project repairs
Oversaw potential employees by conducting professional interviews
Production Assistant
Malone Media
02.2022 - 02.2023
Organized online projects using content management systems like wordpress to assist in creating project packages
Edited up to 20 recordings, podcasts, & editorial draft projects weekly by using adobe software
Answered any client requests through professional written communication via company email
Used image editing tools like adobe illustrator to create visual text graphics
Collaborated with media team in discussing monthly project goals
Utilized file hosting sites like dropbox to store & transfer video files to many clients
Assisted in setting up equipment to conduct live streaming services at multiple client locations every month
Handled all other inquiries & additional assignments as requested.
Social Media Volunteer/Intern
The Life Development Center
06.2020 - 04.2021
Created weekly engaging content by writing about the Life Development Center's events
Collaborated with the graphic design team to create engaging imagery for posting on the company's pages
Researched convenient images to be used in drafting short content statuses
Managed social media platforms, ensuring timely responses to comments and messages.
Utilized content management tools, like Later, in scheduling content to be posted at proper times
Researched best practices for how to gain and grow audiences using social media management tools.
Education
Certification - Online Journalism - How to Write Compelling Copy
Business Support Manager Flex Staff Allied Health at Shirley Ryan AbilityLabBusiness Support Manager Flex Staff Allied Health at Shirley Ryan AbilityLab