Summary
Overview
Work History
Education
Skills
Timeline
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Sean Jones

TALLAHASSEE,FL

Summary

Dynamic leader with proven success in enhancing customer satisfaction and boosting sales at Naloa Flooring LLC. Expert in team leadership and POS systems operations, adept at staff coaching and performance improvements. Demonstrated ability to exceed targets through strategic task delegation and employee motivation. Skilled in operations oversight, ensuring compliance and operational excellence.

Overview

9
9
years of professional experience

Work History

Floor Supervisor

Naloa Flooring LLC
02.2024 - Current
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.

Property Preservation Specialist

Stayspotless Llc
04.2019 - 11.2023
  • Optimized resource allocation by prioritizing urgent tasks according to client requirements, property condition, and market demands.
  • Performed regular site visits to monitor progress and ensure adherence to project specifications.
  • Assisted in the acquisition of new properties by providing expert assessments of potential investments based on market trends and renovation costs.
  • Ensured compliance with local, state, and federal regulations by staying up-to-date on industry guidelines.

Sales Associate

Star Status
09.2015 - 02.2018
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Collaborated with other supervisors to share best practices and implement improvements across departments.
  • Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
  • Created a positive work environment with clear communication, team building activities, and consistent recognition of achievements.

Education

Associate of Science - Computer Engineering Technology

University of Phoenix
Tempe, AZ
03.2027

Skills

  • Customer Satisfaction
  • POS systems operations
  • Team Leadership
  • Customer Relations
  • Team Supervision
  • Task Delegation
  • Employee Motivation
  • Staff Coaching
  • Performance Improvements
  • Loss Prevention
  • Operations Oversight
  • Employee Training

Timeline

Floor Supervisor

Naloa Flooring LLC
02.2024 - Current

Property Preservation Specialist

Stayspotless Llc
04.2019 - 11.2023

Sales Associate

Star Status
09.2015 - 02.2018

Associate of Science - Computer Engineering Technology

University of Phoenix

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Sean Jones