Sean Julian
Retail Store Owner
Charlottesville,VA
Summary
Retail professional with extensive experience as a owner of Crate & Marrow, Inc. Proven track record in retail inventory management and employee training and management. Adept at fostering customer relationships and enhancing satisfaction, while effectively leading team to achieve excellence.
Formerly worked for for seven years as a mental health professional. Experience in drug and alcohol and mental health counseling, crisis intervention, group home management and case management.
Overview
28
28
years of professional experience
Work History
Retail Store Owner
Crate & Marrow, Inc.
11.2016 - Current
- Developed understanding of retail operations and customer service standards.
- Collaborated with suppliers to ensure timely restocking of merchandise.
- Implemented promotional displays to attract customer attention and drive sales.
- Management and overseeing of team in inventory management and product merchandising techniques.
- Gained experience in point-of-sale systems and transaction processing.
- Adapted to a fast-paced environment while enhancing customer satisfaction.
Owner
All Things Pawssible Training/Dog Daycare
01.2002 - 10.2017
- Trained and mentored team members on best and safest practices for dog training and handling techniques.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed well and efficiently by team members.
- Increased customer satisfaction by implementing efficient business practices and providing exceptional service.
Group Home Manager
Region Ten Community Services
08.2000 - 03.2003
- Managed daily operations and staffing of group home.
- Developed individualized care plans in collaboration with residents, families, and team members.
- Facilitated regular team meetings to foster communication, address concerns, and share best practices.
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Mentored and coached staff to improve performance and interactions with residents.
- Assisted residents with basic hygiene and healthcare needs.
- Scheduled physician and other appointments for residents, providing transportation to each visit.
- Cultivated a positive living environment by organizing social events and outings for residents.
- Provided ongoing support to families of residents through regular updates on progress made toward individual goals set forth in their care plans.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating support.
- Wrote Progress reports for residents.
ACT Team Case Manager
Northwest Counseling Services and Support Services
09.1999 - 08.2000
- Monitored and helped consumers manage their mental health symptoms efficiently.
- Administered and monitored medication documentation.
- Offered crisis assessment and intervention to de-escalate situations and try to prevent hospitalizations.
- Managed case documentation and ensured compliance with regulatory standards and guidelines.
- Facilitated communication between clients, families, and service providers to enhance support systems.
Drug and Alcohol Counselor
ACT 1/Bridge Program, Howard Center for Human Services
10.1997 - 10.1999
- Collaborated with team to ensure best care for clients.
- Counseled consumers in their health and substance abuse and addiction issues.
- Taught consumers coping mechanisms and life skills.
- Led group therapy sessions.
- Helped identify consumers' issues and helped create goals and treatment plans.
- Helped with immediate support during crises, such as relapses or emotional emergencies.
- Maintained accurate and confidential records in compliance with ethical and legal guidelines.
- Managed all aspects of consumers' cases from intake to discharge, tracking progress and adjusting treatment plans as needed.
Education
Bachelor of Arts - English/History
Trinity College of Vermont
Burlington, VT05-1996
Skills
- Retail inventory management
- Retail management
- Retail metrics and goals
- Retail employee training
- Retail transactions
- Retail buying
- Retail sales strategies
Timeline
Retail Store Owner
Crate & Marrow, Inc.
11.2016 - Current
Owner
All Things Pawssible Training/Dog Daycare
01.2002 - 10.2017
Group Home Manager
Region Ten Community Services
08.2000 - 03.2003
ACT Team Case Manager
Northwest Counseling Services and Support Services
09.1999 - 08.2000
Drug and Alcohol Counselor
ACT 1/Bridge Program, Howard Center for Human Services
10.1997 - 10.1999
Bachelor of Arts - English/History
Trinity College of Vermont
Similar Profiles
Jayson SmithJayson Smith
Non-Profit Intern at Getty MarrowNon-Profit Intern at Getty Marrow
Curt MuellerCurt Mueller
Exercise Coordinator, Emergency Preparedness at National Marrow Donor ProgramExercise Coordinator, Emergency Preparedness at National Marrow Donor Program
Wyatt BurrWyatt Burr
Server at Bow and MarrowServer at Bow and Marrow
Alex MorrisAlex Morris
Marine Investigator (Rank: E-4) at United States Coast Guard ReserveMarine Investigator (Rank: E-4) at United States Coast Guard Reserve
Brayden WangBrayden Wang
USA Fencing Certified Referee at USA FencingUSA Fencing Certified Referee at USA Fencing