Sean Kary
Sherman Oaks,California
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Counselor Intern
Twin Town Treatment Center
02.2024 - Current
- Collaborated with multidisciplinary teams to provide comprehensive care for clients with various mental health needs.
- Provided guidance on coping strategies, helping clients build resilience and overcome challenges.
- Successfully built trust with clients through active listening, empathy, and validation during individual counseling sessions.
Shipping and Receiving Clerk
FedEx
11.2023 - Current
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings without compromising service quality.
Courtesy Clerk
Kroger (Ralph's)
03.2020 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained clean and tidy checkout area to optimize service delivery.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Waiter / Assistant Manager
Maria's Italian Kitchen
05.2014 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
6 Month Accreditation Degree - SUD Counseling
Tarzana Treatment College
Tarzana, CA06.2024
High School Diploma -
St. Genevieve High School
Panorama City06.2014
Skills
- Retail Sales Customer Service
- Report Transcription
- Microsoft Word
- Conflict Mediation
- Team Development
- Shipping and Receiving Understanding
- Warehousing Functions
- Process Optimization
- Store Maintenance
- Quality Control
- POS Systems and Ordering Platforms
- Problem-Solving Ability
Timeline
Counselor Intern
Twin Town Treatment Center
02.2024 - Current
Shipping and Receiving Clerk
FedEx
11.2023 - Current
Courtesy Clerk
Kroger (Ralph's)
03.2020 - Current
Waiter / Assistant Manager
Maria's Italian Kitchen
05.2014 - 03.2020
6 Month Accreditation Degree - SUD Counseling
Tarzana Treatment College
High School Diploma -
St. Genevieve High School
Similar Profiles
Daryll R Morris Jr.Daryll R Morris Jr.
Maintenance Engineer at Twin Town Meridian Behavioral HealthMaintenance Engineer at Twin Town Meridian Behavioral Health
Martin OnuegbuMartin Onuegbu
Licensed Alcohol and Drug Counselor at Meridian Behavior Health - Twin TownLicensed Alcohol and Drug Counselor at Meridian Behavior Health - Twin Town
Brian VerdoesBrian Verdoes
Recovery Specialist at Meridian Behavior Health ( Twin Town )Recovery Specialist at Meridian Behavior Health ( Twin Town )