Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sean Kass

Sean Kass

Rio Rancho

Summary

General Manager with a proven track record in implementing strategic initiatives that enhance profitability and sales performance. Recognized for excellence in operational management and customer service delivery. Expertise in motivating and developing teams to achieve results in competitive markets.

Overview

27
27
years of professional experience

Work History

General Manager

The Western Group
Albuquerque
10.2021 - 08.2025
  • Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Resolved customer complaints promptly while upholding high service quality standards.
  • Monitored industry trends to shape business strategies and inform decision-making.
  • Tracked monthly sales data to produce reports for business development planning.
  • Developed and maintained long-term customer relationships through effective account management.
  • Negotiated with vendors to secure optimal pricing for supplies and materials.
  • Established and nurtured strategic client relationships to enhance service offerings.

Branch Manager

Powerscreening,LLC
Albuquerque
10.2018 - 08.2021
  • Oversaw daily operations to ensure efficient branch functionality.
  • Established customer service strategies to improve client satisfaction and retention.
  • Cultivated relationships with new and existing clients to address financial needs and promote loyalty.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Assisted other branches when needed during peak periods or special projects.
  • Participated in community events to promote brand awareness.

Tax Manager

Albuquerque Tax Advisors
Albuquerque
08.2016 - 09.2018
  • Company Overview: Personal & Corporate tax preparation with general bookkeeping and payroll services
  • Personal & Corporate tax preparation with general bookkeeping and payroll services

Territory Sales Manager

4 Rivers/Tom Growney Equipment
Albuquerque
07.2006 - 07.2016
  • Company Overview: John Deere C & F/Bobcat Company
  • Develop and market equipment sales through product demonstration and explanation of features and benefits
  • Retain and foster relationships through good customer service
  • Increase market share and profit margins through value building techniques
  • John Deere C & F/Bobcat Company

Registered Representative

Kass Financial
Albuquerque
06.1998 - 06.2006
  • Company Overview: Marketed and sold financial products through 3 different broker dealers
  • Marketed and sold financial products through 3 different broker dealers
  • Held 4 different securities and insurance licenses
  • Sold insurance, 401k, estate and advanced tax planning programs
  • Marketed and sold financial products through 3 different broker dealers

Education

Business and Computer Science Studies

San Juan College
Farmington, NM

Skills

  • Sales and operations management
  • Sales forecasting and analysis
  • Vendor negotiation and relationship management
  • Customer experience and retention strategies
  • Networking and referral generation
  • Financial administration and solutions
  • Employee development and training

Timeline

General Manager

The Western Group
10.2021 - 08.2025

Branch Manager

Powerscreening,LLC
10.2018 - 08.2021

Tax Manager

Albuquerque Tax Advisors
08.2016 - 09.2018

Territory Sales Manager

4 Rivers/Tom Growney Equipment
07.2006 - 07.2016

Registered Representative

Kass Financial
06.1998 - 06.2006

Business and Computer Science Studies

San Juan College

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