Sean Keating
Old Bridge,NJ
Summary
Customer-focused professional seeking Entry-Level Banking Position. Experienced in transaction handling, accuracy maintenance, and compliance with industry standards. Expertise in cash management, data entry, and client interactions within fast-paced environments. Demonstrated ability to manage multiple projects while providing high-quality service to clients.
Overview
19
19
years of professional experience
Work History
Client Service Associate
Staples
Staples, NJ
01.2020 - Current
- Assisted customers with account inquiries and resolved service issues to enhance customer experience
- Processed customer transactions with high accuracy, ensuring customer satisfaction
- Handled cash, payments, and reconciled accounts to maintain financial integrity
- Ensured adherence to company policies and procedures during daily operations
Operations Coordinator
Kelly's Car Service
Kelly's Car Service, NJ
10.2014 - 12.2019
- Coordinated high-volume transactions and service requests to enhance workflow efficiency
- Streamlined processes to reduce wait times and improve client satisfaction
- Managed scheduling and client service operations to ensure timely service delivery
- Managed customer inquiries and provided timely service updates.
- Coordinated daily operations for vehicle maintenance and repair scheduling.
Customer Support Representative
WB Mason
WB Mason, NJ
01.2014 - 10.2014
- Delivered high-quality service, resolving customer concerns to enhance satisfaction
- Maintained accurate records and transaction logs to support compliance and operational efficiency
- Supported inventory and billing processes, ensuring accurate order fulfillment and timely billing
- Resolved customer complaints efficiently and professionally.
- Managed customer accounts and updated information in the database.
Operations Assistant
Lucas Construction Group
Lucas Construction Group, NJ
01.2012 - 01.2013
- Coordinated daily operations and logistics for construction projects.
- Managed project scheduling and resource allocation effectively.
- Maintained accurate records and processed documentation to support operational integrity
- Reviewed documentation to uphold compliance standards and mitigate risk
- Assisted in preparing project documentation and reports.
Mail Processing Clerk
United Postal Service
United Postal Service, NJ
01.2007 - 07.2011
- Oversaw sorting and delivery operations for high-volume mail processing
- Sorted incoming mail by size and destination for efficient processing.
- Operated sorting machinery to streamline mail distribution workflows.
- Ensured accuracy and compliance with postal regulations and standards
- Inspected packages for proper labeling and compliance with postal regulations.
Education
High School Diploma -
Old Bridge High School
Old Bridge, NJSkills
- Account Management
- Client management
- Customer Service
- Customer support
- Client relations
- Client satisfaction
- Financial reconciliation
- Regulatory Compliance
- Workflow optimization
- Data Entry
- Data processing
- Attention to Detail
- Communication
- Portfolio management
- Compliance adherence
- Data entry accuracy
Timeline
Client Service Associate
Staples
01.2020 - Current
Operations Coordinator
Kelly's Car Service
10.2014 - 12.2019
Customer Support Representative
WB Mason
01.2014 - 10.2014
Operations Assistant
Lucas Construction Group
01.2012 - 01.2013
Mail Processing Clerk
United Postal Service
01.2007 - 07.2011
High School Diploma -
Old Bridge High School