Sean J Keib
Summerville,SC
Summary
Dynamic Sales Manager with a proven track record, excelling in customer relationship management and persuasive negotiations. Successfully developed and implemented revenue-generating strategies, enhancing team performance and achieving ambitious sales goals. Adept at performance coaching, fostering a culture of excellence and driving customer satisfaction through effective communication.
Overview
23
23
years of professional experience
Work History
Sales Manager
Blue Compass RV
Charleston, South Carolina
02.2025 - Current
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Implemented CRM systems for efficient tracking of customer interactions and sales leads.
- Facilitated training sessions on product knowledge for improved team effectiveness.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
- Established ambitious goals for employees to promote achievement and surpass business targets.
Sales Manager
Camping World
Charleston, South Carolina
12.2022 - 01.2025
- Conducted regular performance reviews to mentor team members and improve skills.
- Implemented CRM systems for efficient tracking of customer interactions and sales leads.
- Facilitated training sessions on product knowledge for improved team effectiveness.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Created and presented monthly reports to management on sales performance.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Resolved customer complaints regarding sales and service.
Sales Manager / Finance
Camping World
Savannah, Georgia
09.2018 - 11.2022
- Conducted regular performance reviews to mentor team members and improve skills.
- Implemented CRM systems for efficient tracking of customer interactions and sales leads.
- Facilitated training sessions on product knowledge for improved team effectiveness.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Assisted senior management in developing long-term strategic goals for the company's growth.
Retail Sales General Manager
Camping World
Charleston, South Carolina
12.2006 - 08.2018
- Led sales team to enhance customer service and drive product knowledge.
- Analyzed sales trends to identify opportunities for growth and improvement.
- Collaborated with marketing teams to create promotional campaigns and events.
- Managed inventory levels to ensure optimal stock availability for customers.
- Coordinated team meetings to align strategies and share best practices.
- Oversaw daily operations to ensure compliance with company policies and standards.
- Developed and implemented effective sales strategies to increase revenue.
- Developed and implemented sales strategies to meet and exceed customer expectations.
- Created a comprehensive budget that incorporated all aspects of the sales department.
- Reviewed reports regularly to monitor progress against established goals.
- Built strong relationships with customers through regular communication.
- Recruited, trained, and managed a team of sales professionals.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Service Manager
Camping World
Swedesboro, New Jersey
04.2002 - 11.2006
- Managed daily operations of service department to ensure efficiency and customer satisfaction.
- Trained and supervised service team on best practices and safety procedures.
- Coordinated scheduling for service appointments to optimize workflow and resource allocation.
- Developed and implemented standard operating procedures for service processes and repairs.
- Resolved customer inquiries and complaints to enhance overall service experience.
- Ensured compliance with company policies and industry regulations within the service department.
- Resolved customer complaints in a timely manner.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Hired and trained service department staff to drive performance.
Education
High School Diploma -
Baldwin High School
Pittsburgh, PA05-1987
Skills
- Customer relationship management
- Effective communication
- Problem solving
- Sales closing techniques
- Persuasive negotiations
- Sales presentation
- Profit and revenue-generating strategies
- Performance coaching
References
References available upon request.
Timeline
Sales Manager
Blue Compass RV
02.2025 - Current
Sales Manager
Camping World
12.2022 - 01.2025
Sales Manager / Finance
Camping World
09.2018 - 11.2022
Retail Sales General Manager
Camping World
12.2006 - 08.2018
Service Manager
Camping World
04.2002 - 11.2006
High School Diploma -
Baldwin High School
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