Sean Kelley
Secure Transportation
Chicago,IL
27
years of professional experience
Dynamic technology leader skilled in client relationship management and effective communication. Successfully coordinated technology initiatives, boosting user adoption rates and improving service delivery through strategic training and performance analysis.
Work History
Director of Technology
9 Years 1 Month- Assisted in developing and implementing technology plans to enhance efficiency in transportation services.
- Supported integration of software systems for tracking and fleet management.
- Helped coordinate efforts among teams to align technology projects with business goals.
- Conducted training sessions for staff on new technologies to boost user adoption rates.
- Reviewed performance metrics to pinpoint areas needing improvement in service delivery and customer satisfaction.
Installation Manager
17 Years 11 MonthsWork with in-house sales staff on all contracts for new equipment installations. Manage installation, staff calendar and cut over schedules. Higher and release all employees, as well as deal with any issues employee related.
Education
High School Diploma
Skills
Client relationship management
IT infrastructure
IT governance
Mobile technologies
Talent recruitment
Software development
Disaster recovery
Information security
Enterprise architecture
Business intelligence
Virtualization technologies
DevOps principles
Cybersecurity expertise
Partner relationship management
Produce development roadmap design
IT service management
Internet of things
Technical support management
Business analysis
IT risk management
Network administration
Mobile application development
Big data management
IT operations management
IT strategy development
IT security policies
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Relationship building
Team building
Task prioritization
Self motivation
Interpersonal skills
Business process improvement
Project leadership
Hardware troubleshooting
Goal setting
Professionalism
Time management abilities
Adaptability
Quality assurance
Staff hiring
Project management
User support
Risk management
Network architecture
Timeline
Director of Technology
Secure Transportation
02.2016 - 03.2025Read More
Installation Manager
Blue Violet Networks
03.1998 - 02.2016Read More
Mater Dei High School
High School Diploma
Read More