Sean D Kidd
Alexandria,VA
Summary
Dynamic delivery driver with a proven track record at SDRAH Logistics, excelling in customer service and route management. Recognized for enhancing delivery accuracy and improving customer satisfaction through effective communication and problem-solving. Dependable and reliable, consistently ensuring timely dispatch while adhering to safety protocols and optimizing fuel efficiency.
Overview
16
16
years of professional experience
Work History
Delivery Driver
SDRAH Logistics/FedEX
03.2014 - Current
- Followed safety protocols for vehicle operation and package handling.
- Loaded and unloaded delivery items efficiently to ensure timely dispatch.
- Maintained accurate records of deliveries and pickups using tracking software.
- Communicated effectively with customers to provide updates on delivery status.
- Navigated routes using GPS technology to optimize delivery efficiency.
- Assisted in inventory management by reporting discrepancies in delivered goods.
- Adapted quickly to changing schedules and priorities during peak delivery times.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Improved delivery accuracy by diligently checking orders before departure.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Filled out load paperwork and DOT-mandated log books.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Kept detailed records of deliveries and money received from customers.
Laborer Worker
HITT Contracting
01.2010 - 10.2014
- Operated heavy machinery to assist in construction tasks and ensure project efficiency.
- Maintained clean and organized job site to promote safety and operational effectiveness.
- Assisted skilled tradespeople with installation, repair, and maintenance projects on-site.
- Collaborated with team members to execute daily work plans and meet project deadlines.
- Monitored inventory levels of materials and tools, ensuring timely restocking for operations.
- Trained new laborers on equipment operation, safety standards, and site procedures effectively.
- Improved worksite efficiency by consistently maintaining a clean and organized work area.
- Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
- Gathered and removed debris and discarded material upon final completion of construction project.
- Worked alongside team to accomplish work goals according to schedule.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Mixed and poured concrete for variety of projects.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Installed drywall, siding and other structural components.
- Helped with erecting scaffolding and ladders.
- Inspected tools and equipment to maintain safety and efficiency.
- Followed safety protocols rigorously to minimize risks and maintain compliance on job sites.
- Cleaned and vacuumed offices as needed in trailer as needed
Education
GED -
Adult Education of San Antonio
San Antonio Texas03-2004
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Problem-solving
- Route management
- Safe driving record
Timeline
Delivery Driver
SDRAH Logistics/FedEX
03.2014 - Current
Laborer Worker
HITT Contracting
01.2010 - 10.2014
GED -
Adult Education of San Antonio
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