Sean Kim
La Habra,CA
Summary
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
12
12
years of professional experience
Work History
Warehouse Manager
Joo Global Inc
09.2018 - Current
- Managed daily warehouse operations to ensure timely and accurate order fulfillment.
- Developed and implemented inventory management systems to optimize stock levels.
- Trained and mentored staff on safety protocols and operational procedures.
- Streamlined workflows to enhance productivity and reduce processing times.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Maintained strong relationships with clients through proactive communication and personalized service.
Delivery Driver
FedEx
03.2014 - 09.2018
- Navigated local routes efficiently to ensure timely deliveries and customer satisfaction.
- Managed delivery schedules, optimizing routes for maximum efficiency and minimal delays.
- Conducted vehicle inspections and maintained compliance with safety regulations consistently.
- Trained new drivers on best practices for delivery procedures and customer service standards.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CA06-2014
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Inventory management
- Hiring and training
- Loading and unloading
- Order picking and processing
- Order fulfillment
- Customer care
- Heavy lifting
- Unpacking merchandise
Languages
English
Native or Bilingual
Korean
Full Professional
Timeline
Warehouse Manager
Joo Global Inc
09.2018 - Current
Delivery Driver
FedEx
03.2014 - 09.2018
High School Diploma -
Eleanor Roosevelt High School